AutoSmart
Defiance, OH
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Google Reviews
# Summary Staff members demonstrate exceptional customer service by taking time to understand individual needs, working flexibly with financing situations, and prioritizing customer satisfaction over sales pressure. Shoppers consistently praise the dealership's personalized approach and willingness to go above and beyond, resulting in high levels of customer loyalty and referrals.
I've gotten 3 great vehichles from Auto Smart. 2 in Paulding when they had that location and then now in Defiance! I am very pleased. Laurie new exactly what I needed. Thank you lady! I appreciate you and your knowledge! Thanks for staying later to, and knowing we had a baby on the way
The people here are absolutely amazing. My fiance was looking for a reliable car for months. He has pretty good credit but he is young and had no co-signer. They worked with him and he got to take home a vehicle the next day. These people really do care about you and it shows!!! Will recommend this place to ANYONE and EVERYONE!!!!
Absolutely one of a kind customer service. Laurie Elford made us feel like family. She worked tirelessly to find us exactly what we needed. She was informative and took the time to understand our wants and needs. She didn't push something on us we didn't need. They aren't out to make a the dollar, they are committed to helping you achieve your needs and wishes. I will make ALL of my future purchases at Auto Smart and I will be recommending Laurie to all my friends and family. THANK YOU AUTO SMART from the bottom of our hearts!
Scott Chad & Laurie are fantastic. They did an excellent job getting me into exactly what I wanted. I would recommend them in a heartbeat.
Go to Scott Wade hes awesome, we had an awesome fella and cant remember his name , but he has a identical twin brother he sat in the cars as we test drove. Excellent folks here. We will be back soon.
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