B. Dupont Auto Inc
Lac-Etchemin, QC
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Google Reviews
# Summary This dealership is praised for excellent service quality, welcoming staff, and efficient appointment handling, with particular recognition for individual employees who go above and beyond. However, some customers have experienced inconsistent communication and service lapses, with at least one reporting that recent inquiries were ignored despite having received good service in the past.
The service is excellent
Two stars for the good service I always received at B. Dupont in the past. Three stars are missing because recently the three messages I left (voicemail, reception) to get a new car were ignored. Thanks to you, I had the opportunity to discover another excellent GM dealership that took me seriously and offered me outstanding service!
A huge thank you to Sabrina for opening the dealership on a Saturday morning to deliver my 2015 Chevrolet Colorado W/T! I highly recommend her! Thanks again!! 😀
Appointment service provided quickly and without delay. Excellent welcome from the staff, who answered all questions with detailed information. Renovated, clean, and accessible facilities.
The service is excellent, the people are very welcoming, but only 10% of the employees were observing the government's mask-wearing guidelines, which are still in effect. The comment, "I've already caught it, I'm immune..." was a common one. Otherwise, the place is clean and the atmosphere is pleasant.
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