Bérubé Chevrolet Buick et GMC ltée
Rivière-du-Loup, QC
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# Summary The dealership earned consistent praise for responsive emergency service, with staff accommodating stranded travelers and completing repairs quickly despite being busy or understaffed. Employees, particularly one team member in the service department, were noted for their helpfulness, friendliness, and willingness to overcome language barriers to assist customers.
A big thank you. After breaking down on the highway and being towed to GMC on Thursday night, the staff at the garage were both helpful and efficient at getting us on our way in a rental and then having us back in our vehicle by Monday afternoon. As there was a language barrier (we do not speak French) Benjamin on reception was particularly kind and understanding and kept us informed at each step.
We were on our way home to Ontario which is 8 hours away when we ran into some mechanical issues with our truck. We went to the dealership and although they were busy they were able to get our truck on the hoist and get us on our way within a couple of hours. Benjamin in the service department was especially helpful. All employees we came into contact with today were friendly and helpful. We are extremely grateful that we were able to be helped and on our way for the long drive home especially with an expected snowstorm looming. Thanks again!! We would recommend this dealership for sure!
Thank you so much for helping when we were broken down and no other dealers seemed to want to help. we greatly appreciate you getting us back on the road and home to our families.
Moving from Nova Scotia to Saskatchewan with a u-haul trailer my truck quit just inside Quebec. Sunday may long weekend, waited in the hotel for a couple days till Bérubé Chev opened Tuesday morning no appointment just hopes and dreams. Benjamin was extremely helpful and was able to explain everything to me as well as have their appointments moved around for me and repaired a wiring issue in less than 3 hours for an exceptional price. Thank you so much Benjamin and the Bérubé crew for completely saving my butt! I could not be more thankful!!!
Our car broke down on the hwy on the road to New Brunswick. We had our vehicle towed to Berube GM dealer in River De Loupe. Unfortunately our vehicle broke down on a Sunday. We arrived at the closed dealership on Sunday but we're fortunate to get a hotel room nearby. When we arrived on Monday morning the language was a barrier. They found someone to speak English to us. Our car was fixed immediately and we w
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