Baierl Chevrolet

Everyone was phenomenal and a great experience. Jordan our sales rep was amazing! Thank you to the financing guys who made it possible and was a pleasure to work with as well. Everyone at the dealership was just incredible. This is why we keep coming back to this dealership because of the wonderful staff. Great people make a business thrive and return customers. Everyone has deals but not everyone has wonderful people like you all do.

Baierl Chevrolet treated us well. Buying experience was smooth. Salesman Joe Karras was great and got back to our email requests quickly. Marcus, the finance manager, was very understanding and worked with us to alter some elements of our finance contract. He explained that the changes will be forthcoming and to connect him with any questions. This is our first experience with Baierl and we would recommend this dealership to anyone.

My wife and I visited for a test drive on 2/2/26. Our sales rep was Sam, and he was EXCELLENT. Friendly, no BS, and he saw we had our two young kids with us and made sure we got our test drive and questions answered quickly. Not sure if we will buy the vehicle or not, but we highly recommend working with Sam if you visit this dealership.

I bought a used Subaru Forester from this dealership in March. Three days after the purchase, the check engine light came on. I tried contacting the dealership multiple times, but I was sent from voicemail to voicemail and never received a single call back. On top of that, I never received my title or registration paperwork. Again, I tried calling for answers and was passed around to voicemail with no clear explanation. I only found out what happened after contacting PennDOT myself: the dealership had submitted the paperwork to the wrong address. Before the sale, they were very responsive and checked in regularly. After they had my money, it became nearly impossible to get anyone to respond. The car itself is now sorted out, but the lack of communication and follow-through made the entire experience extremely frustrating. I would not recommend buying from here unless you are prepared to handle issues on your own.

This dealership earned 5 stars for one specific reason - CHASE!! He is an amazing sales consultant. He was presented with a challenging situation regarding a sale of two vehicles with legal aspects and he did this was efficiency, grace and a "can-do" attitude. He kept me advised throughout the process by telephone and email. It was just luck that when I called the first time that Chase answered and we set up the appt. To the management team, I am certain you know this, but just in case, please invest in Chase's future. He knows how to work with clients. My husband is a loyal Chevrolet owner and Chase is one more reason that we will stay as a life-long Chevy owner. Thank you again Chase and kind regards. R Roberts