Balise Chevrolet GMC

My spouse and I were having some family issues. We informed her we would have to put the purchase of a new truck on the back burner. She called us several times to check in and asked about our family. We never felt pressured. She was always supportive of us. She gave us some space and she continued to stay in touch. She was very professional kind and helpful. We will definitely recommend her to family members and friends. I applaud her for her dedication and commitment with assisting us.

Over the past few months I've been contemplating on buying a truck. Being a second vehicle that won't get used every day I only had a certain budget in mind. The plan was to buy something used to fit my budget but with the cost of everything nowadays being so expensive that was not an option. After speaking with Mike shiley on the phone he was very professional and honest. The next day I came down to the lot and saw a few trucks. Mario took me out on a few test drives and I was sold on a new 2025 Sierra 1500 Elevation crew. Mike and Nick made the numbers work out in my favor and the truck was well below my budget. I absolutely love this truck. Car buying is never an easy process but these guys made it seamless. They even delivered it an hour away to my house in CT after it was registered. If you are looking for a great place to buy a vehicle go see them.

We just got a new truck, and Brandon and Nick were extremely helpful and sweet! Nick did a great job explaining all the paperwork we had to sign. He is very professional. Brandon is extremely thorough and patient. We had a excellent experience with him. We went in thinking we wanted one truck and ended up with one that fits our needs perfectly. It was a slightly cheaper unit, and he presented us with lots of options on pricing. He was trying his best to accommodate our needs even though we were picky. He is so hard working and represents the dealerships core values effortlessly. Brandon came in on his day off to work with us, and we’re very grateful and appreciate his dedication. This purchase was very special because we just had our newborn daughter. We wanted something that could fit our family and was reliable. We’re absolutely thrilled with our purchase and are so happy we met him. Give this guy a raise!!! 10/10 experience!!!!

Dealt with Liam as my rep. He was amazing help. Great job would 100 percent recommend. The entire team there works hard to get you out the door with what you want. Gary is by far one of the hardest working people I've met at any dealership thank you for everything

Decent service, but zero communication or proactive thinking. I came here to get two specific services done on my vehicle. On the positive side, I appreciated the free Lyft ride they provided and the fact that they called me as soon as the work was completed. However, the experience fell apart due to a complete lack of proactive communication and common sense. When I arrived back at the dealership, I was told my car had failed inspection due to no front license plate bracket which was ironic because my car is brand new from the Chevrolet dealership. I told them the front plate was in the car and they argued it wasn't... yet I pulled it out of the car just fine... nonetheless, instead of calling me while the car was already in the shop to see if they could order the part, check their stock to see if it was available, or get permission to fix it, they just failed it and waited for me to show up. By doing this, they wasted another half an hour of my time during a workday—time I cannot get back. I ultimately had to purchase the part right then and there just so they could put the plate back on, rather than them trying to resolve the issue beforehand. They have my card on file and my phone number; and put on a marketed Balise Chevrolet plate holder that I had to purchase... I would have gladly appreciated them trying to incorporate the additional required service or at least asking for permission while they already had the vehicle. Standard work was fine, but the execution and customer service logic was not there.