Franchise Dealer

Balise Hyundai

Springfield, MA

4.7(1,936 Google reviews)

Brands

Hyundai

Contact

683 E Columbus Ave, Springfield, MA 01105
(413) 306-3041balisehyundaispringfield.com/

Google Reviews

# Summary The dealership is consistently praised for its knowledgeable and personable sales staff who prioritize customer satisfaction and work collaboratively to find vehicles matching specific needs. Customers highlight competitive pricing, transparent financing options, supportive management, and exceptional service throughout the entire purchase process, from vehicle selection to finance completion.

Allison K4 months ago

I was successful in finding my new car! Thanks to Chris I felt confident in my purchase. He was very knowledgeable and personable throughout the process, making sure all of my questions were answered to my satisfaction. Initially, a car I had seen was no longer available, but Chris was optimistic and helped me navigate an alternative option that fulfilled my needs and more!

Heather Wernimonta month ago

Throughout the entire process of buying our new Hyundai, our salesperson Eddie Rivera and general manager Brian Houser have been awesome. Not only were they able to locate and get us the specific color and model we wanted, they were also able to offer us competitive financing and a price that we felt comfortable with. We look forward to doing business with Balise in the future and recommend stopping in to talk with Eddie about the new car you are looking to buy.

Diana Martina month ago

This dealership offers the BEST customer service experience possible ! Michaela was so wonderful and pleasant to work with. It also seemed that she was surrounded by an incredibly supportive and friendly team. The manager Brian was readily available to help and we received helpful tips from Chris. Rebekah in finance helped to ensure a smooth finish to the process by demonstrating her knowledge in the field, negotiating with the bank and ensuring a comforting environment to go over all of the finance paperwork. They offered my daughter snacks and crayons to play with. They understood what I was looking for in a vehicle and found the perfect one for me ! They also have the best warranty and maintenance packages compared to other dealerships. We could not be happier and I will tell everyone I know to go here !

Laura Laskey7 months ago

From start to finish my car buying experience was fantastic. Randy was really great as a salesperson - I never felt any pressure. He was pleasant and knowledgeable. The Sales Manager, Marcus is just a great guy to talk to. Finance Manager Becky was upfront about all the information required to complete the purchase. I would def buy here again.

Leeana Gunn4 months ago

I went to ready credit balise, and had the best experience ever. They were very kind patient and worked with me. Everything went smooth they put me in the car of my dreams same day! I am so appreciative for there general manager Aisha and sales Rep Sara. Even sales rep Luis for calming my nerves while test driving car and throughly explaining the features on the car. I would full recommend purchasing your future or even first car through them.

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