Ball Pre-Owned Vehicles
National City, CA
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# Summary The dealership receives consistently high praise for its knowledgeable and attentive sales staff who prioritize customer comfort and transparency throughout the buying process. Customers highlight the team's friendly demeanor, fair pricing negotiations, and willingness to take time understanding individual needs without applying pressure.
I bought a 2018 Honda Pre-Owned vehicle at Ball Honda, and the entire experience was excellent from beginning to end. Fernando, the Manager personally came over to greet me at the start of the transaction, which immediately made me feel welcomed and valued as a customer. He was very professional and made sure that the sales consultant assisting me, Marco, was taking great care of me throughout the process. Marco was outstanding. He was extremely knowledgeable about the vehicle and patiently guided me through all of its features, making sure I understood everything and felt confident with my purchase. He answered all my questions clearly and never made me feel rushed. Overall, the service was professional, friendly, and very attentive. I truly appreciated the time and care they took to ensure I had a great experience. I highly recommend Ball Honda to anyone looking for a quality vehicle and excellent customer service.
Edgar is a great salesperson he help me thru it all and he was so helpful . Very respectful and kind . He gave me the best advices and encouragement in purchasing a car. I’m so happy with the purchase and all the staff was so nice 😊 thank you guys so much 🙏🙏🙏
I had such an easy buy here 1/17/2026, especially as someone who is AuDHD it was super sensory friendly. Ray Ray and Fernando were able to negotiate with me and got me to where I was trying to be financially! I got the exact car I wanted in the monthly price range I wanted as well!!!! Come here for all your pre-owned needs!!!
I had an absolutely outstanding experience at this dealership from start to finish. The staff was incredibly friendly, knowledgeable, and never once made me feel pressured. They took the time to understand exactly what I was looking for and helped me find the perfect car within my budget. The entire process was smooth and transparent—no hidden fees, no last-minute surprises. The sales team was honest and patient, answering all my questions and making sure I felt confident in my decision. Financing was quick and straightforward, and they worked hard to get me a great deal. What really stood out was the level of customer care. Even after the purchase, they followed up to make sure everything was going well. It’s clear they truly value their customers and take pride in what they do. If you’re looking for an stress-free car buying experience with a team that genuinely cares, I highly recommend this dealership. I’ll definitely be coming back in the future! P.S Ask for Fernando or Marco ❤️❤️❤️
Ray Ray was great! He was very welcoming and straight forward with us, he had great energy. We didn’t have an appointment, just walked onto the lot in the afternoon and he immediately came up to us. He took the time to listen to what we wanted, even paying attention to small details and ensuring he recommended ones that aligned perfectly with what we were looking for. His sense of humor made the normally stressful process much less stressful as well, even during the test drive Ray Ray was cracking jokes which made us feel more comfortable. He was very knowledgeable as well, which was great. We didn’t feel rushed whatsoever which was a definite plus, he took his time showing us cars and was willing to work with us on prices. Overall, great experience! Would 100% recommend going to Ray Ray at Ball for your car shopping!
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