Banner Ford

Had a great experience with Mr Ivan Lopez. He put my daughter in her dream car (Camaro) and she was all smiles. He even explained to her about the car and how to be safe. I will be sending all my friends and family to him. Thanks to Ivan and Banner Ford for everything you guys did! Yall have earned a forever customer!

Fantastic dealership to buy from. We have purchased two vehicles within the past 9 months from Banner with Cory as our salesman. He is extremely knowledgeable and awesome to deal with. JC in finance is great and a pleasure. They both made the process of car buying seamless.

Jason Keller in the service department always take care of you. He catches things the technicians don’t. Very helpful and knowledgeable. Jonathan Soo is also very helpful. He makes sure you get everything you paid for. Patrick who sold my truck to me is very friendly and always checks on my wife and I every time he sees us. My wife and I will only buy from Banner. Thank you, Banner Ford for the great service and support. It’s the employees that make the difference.

Buying a vehicle and trying to get service at Banner Ford in Mandeville, LA has been the worst experience I’ve had with a dealership, service department, and overall customer service. I have a personal vehicle and a work vehicle. Each were purchased at this location and several bad experiences have shaped my impression of the terrible Banner Ford in Mandeville, LA. I have expressed my frustrations several times in hopes to have them resolve the tarnish and damage Banner has imposed on the Ford name. ZERO STARS. TWO THUMBS DOWN. Thanks for nothing. Image attached is water pouring through the electrical control for the rear glass of a ‘22 F250.

Purchased a used 2022 with 75k, supposedly Blue Certified. Buying the truck was fun and exciting, but once I handed over the money and left it was nothing but problems that I gave up trying to get fixed by Banner Ford. By the time I drove home (100 miles) I had multiple service warnings on dash and a out running light that I did not notice buying the truck in the daytime. I called in and was told by Jason in service next Wednesday, I work 12hr shifts Monday- Saturday, seeing i would have to take off I called that Tuesday to confirm. No appointment set. 2 months later, my truck is taking in. Was told there is a recall for my running light but was for flickering not completely out, had to go back and forth and after a week of rental car I got the truck back. Running light fixed, nothing else I brought it in for fixed, still same warnings across dash. I instantly called Jason in service, he pushed me off, even knowing my blue certified warranty was about up. I have so many problems. Air Dam never fixed, None of the Power Sources on the truck work, transmission slips and sticks! I'm certain I bought someone else's problems and there is no way this truck went through a 139 point inspection by a competent mechanic. Should have bought from a corner lot instead of spending extra thousands thinking something is Blue Certified, thanks for the lesson Banner Ford. I will be spending alot more money on mechanics to fix the problems i trusted a dealership. Worst place I could have bought a used vehicle from.