Bannister Chevrolet Buick GMC
Edson, AB
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# Summary The dealership is consistently praised for its knowledgeable and personable sales staff who prioritize customer needs over pressure tactics, creating relaxed and straightforward purchasing experiences. Customers highlight the team's exceptional communication, professional service, and willingness to go above and beyond, including helping customers who had negative experiences elsewhere and making the buying process feel collaborative and supportive.
We recently bought a new-to-us vehicle here and had such a positive experience with it all. Madison Brown is who we dealt with and she was fantastic, really easy to talk to and down to earth. We came from Hinton for an in-person look at the car (I'd seen the ad for it on Facebook) and it was snow-free, ready and waiting when we arrived to take it for a test drive. When we went back for a second time to make a potential deal, we never felt pressured or that it was a 'salesy' experience. Madison was honest and straightforward and made the entire process smooth and relaxed, which is something when you're buying a used vehicle. From start to finish, it was a genuinely positive experience with lots of personal touches, it's evident that Madison is really great at what she does and we felt like we mattered! Thank you!
I cannot say enough good things about the team at Bannister GM in Edson. After a highly stressful and incredibly frustrating experience with another dealership that sold me a vehicle with engine damage and rust, they completely stepped in to save the day. Owen was our sales guy, and Kiana handled our financing—both of them were absolutely incredible to work with. They did an amazing job rectifying the situation, and I ended up purchasing a new vehicle with them instead. Unlike my experience elsewhere, the communication here was outstanding, the staff was completely professional, and the quality of their care was top-notch. They truly restored my peace of mind and showed what real customer service looks like. If you want honest service, reliable communication, and a team that actually looks out for their customers, go see Owen, Kiana, and the rest of the crew at Bannister GM in Edson. They have absolutely earned my trust and my future business!
Bought my dream truck this past week! ❤️ with the help of Tim & Jason at Bannister, they were phenomenal! 🤩 They made us feel like we’ve been friends for years, so easy to talk to, and had my best interest!! So much knowledge was shared, and was definitely an educational moment for me, and I’m so thankful. You guys are the best! ☺️ Will definitely be coming back in the future! 🤩
Excellent dealership. Madison and Jason were extremely easy to deal with., no pressure whatsoever. Very happy with my purchase. I would highly recommend this dealership to anyone interested in a new or used vehicle.
Madison was extremely helpful when it came to looking for a new to us vehicle. We gave her our budget and together we found the perfect match for us! She made the process simple and as painless as possible! Would highly recommend her if you are in the market for a new (or new to you) vehicle!! Thanks Madison - we had one very happy and excited girl!! 😊
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