Barrie Mitsubishi
Barrie, ON
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# Summary The dealership receives consistently high marks for knowledgeable and personable sales representatives who guide customers through the purchasing process with integrity and attentiveness. However, service department experiences are mixed, with one customer reporting poor communication and unnecessary diagnostics charges, while others praise the professionalism and helpfulness of service staff, particularly regarding routine maintenance and warranty support.
I was here for rear alert that keeps coming up on starting car and won't go away for long time or unless I hit dismiss. I was hoping this was sensor glitch of or wasn't sure if its normal. Service receptionist advised i will be charged 148 for diagnostics. 2 hrs later technician came back only to tell me this is normal in mitsubishi cars. For me this whole experience has been pretty amateur. First this is first Dealership I was surprised there was no service advisor. If it was service advisor with auto knowledge they would have relayed the information correctly and what should have been quick answer turned into lengthy diagnostics. This is no different than bringing dead patient to hospital only for doctor to tell again after running diagnostics tests to state yeah patient is dead. Really...??? Bring first time you'll this Dealership it's very poor communication and result.
Just bought my 2026 phve outlander from Kevin. He was so great to deal with. Knowledgeable, friendly and intuitive of our needs. We were so happy with his service and would definitely recommend him to anyone who is looking for a reliable vehicle.
I’ve had a great experience with Mitsubishi vehicles. The cars are reliable, practical, and offer excellent value for the price. Mitsubishi designs their vehicles with durability in mind, which makes them a great choice for families or anyone who wants dependable transportation without excessive maintenance costs. The SUV lineup, especially the Outlander, is spacious, comfortable, and equipped with modern technology and safety features. I also appreciate Mitsubishi’s long warranty coverage, which shows confidence in the quality of their vehicles and gives owners peace of mind. Fuel efficiency is reasonable, the ride is smooth, and the overall ownership cost is very competitive compared to other brands. For anyone looking for a reliable, affordable, and well-equipped vehicle, Mitsubishi is definitely worth considering.
I've owned a Mitsubishi Eclipse Cross for 5 years now. Not only did I have a very positive experience with my Barrie Mitsubishi sales representative, but I have nothing but praise for the service department for my ongoing routine maintenance. Their professionalism and customer service are second-to-none. A special shout-out goes to service coordinator Stacy for her making every visit smooth and stress-free. She is always very honest and helpful. No pressure here! I'll be sure to buy another vehicle here, such is my satisfaction with my current ride. Keep up the good work!
Recently purchased an Outlander PHEV from Barrie Mitsubishi. The buying process was smooth and easy and we love the car so far. Brett was excellent to deal with. We scheduled a few appointments with him as we had many questions and weren't sure about which trim model to choose. He was always prepared for our appointments and answered all our questions. He made the whole process stress-free. 5 stars!
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