Barry Sanders Supercenter

I’ve now purchased my third vehicle from Barry Sanders Super Center, and unfortunately this will be my last due to the complete lack of communication and transparency. When I purchased my brand-new 2026 Hyundai Santa Fe, there were clear agreements made as part of the deal—specifically a tow hitch installation and handling of the tag, title, and license. Nearly two weeks later, none of that has been fulfilled. To make matters worse, I left the dealership with a dirty vehicle, including bird droppings still on the top. The so-called “detail” they performed was careless at best—they used a razor blade to remove stickers and ended up scratching the vehicle. That’s completely unacceptable for a brand-new purchase. I reached out to the dealership almost two weeks ago and was told a GM would contact me. That never happened. I also spoke with Amanda, who was very polite and reassuring, but unfortunately it was all talk—no follow-through, no resolution. I was also promised a free detail when the tow hitch is installed, but at this point, I have zero confidence that will even happen. It honestly feels like once they’ve made the sale, the customer no longer matters. There’s no accountability, no urgency, and no effort to make things right. Extremely disappointing experience, especially after being a repeat customer. I will not be purchasing from this dealership again. In the picture are scratches.

⭐⭐⭐⭐⭐ We had a great experience at Barry Sanders Super Center! Our salesman Ryvers was absolutely awesome — the vibe was relaxed, welcoming, and never pushy. He didn’t try to force a sale and genuinely wanted to help us find what was right for us. The new management was fantastic as well, and the experience was smooth all the way through finance. Everyone we worked with was friendly and professional. I would highly recommend Barry Sanders Super Center and Ryvers to anyone looking for a great car-buying experience.

This dealership is outstanding. They have great prices on their vehicles often much lower than their competitors. My wife bought a new Palisade XRT Pro and they were professional and courteous throughout the whole process. I wasn't sure about their GM Tory Swedlund at first, but he's squared away. He'll work with you if you give him a chance. I know I'm not the easiest to work with and can be a pain, but Tory will still do his best to make a deal. Connor is a chill salesman. He brings a relaxed energy that is helpful if you're feeling stressed. Niquita Lorett, was amazing. I received an email out of the blue from her. She was just checking in on me to see how everything was and offering her help. Totally unexpected, but really cool. These are good people working here. I'd definitely do business with them again.

I am writing this review in hopes of finally receiving a response and resolution from Barry Sanders Supercenter. I purchased a vehicle from Barry Sanders Supercenter in Stillwater, OK on December 26, 2025. As part of the transaction, I traded in my previous vehicle and provided an additional $1,000 down payment. The dealership was responsible for paying off the remaining balance on my trade-in, with a payoff date of January 20, 2026. As of today, that payoff has not been made. Neither I nor the lender have received returned phone calls despite multiple attempts. Because the payoff was not completed as agreed, my credit score has dropped by more than 80 points. When I contacted the dealership for assistance, I was informed that my paperwork could not be located and that I would need to re-sign the entire deal. I have called daily and left voicemails this week, but I have not received any return calls or clear answers. Additionally, I have not received the title for the vehicle I purchased, and no one has been able to provide an explanation or status update. This has been extremely concerning. I am also seeking clarification regarding the financing terms. The vehicle’s MSRP is approximately $34,000. I was initially told the total would be around $52,000 due to negative equity on my trade-in. Upon reviewing the paperwork, I am now seeing figures that reflect a total of approximately $72,000, which I do not understand and would like formally explained. I am not seeking conflict — only communication, transparency, and fulfillment of the original agreement. I am asking for a representative from Barry Sanders Supercenter to contact me promptly to resolve the payoff, title, and financing discrepancies. I hope this review leads to accountability and a timely resolution.

We had high expectations but left extremely disappointed. My husband and I were looking to trade in both of our vehicles for upgrades and spent two weeks communicating with a salesman before making the trip to the dealership. We made it very clear that we live out of town, work full-time, have active kids, and needed the visit to be worthwhile. Despite constant communication leading up to our visit, we arrived and never even met the salesman we had been working with. We were handed off to another salesman who had little knowledge of our situation or the vehicles we came to see. Both vehicles we viewed were dirty, one had noticeable cosmetic damage, and two were being “demoed” by management. It was frustrating considering they knew for over 24 hours we were traveling specifically to see them. We clearly explained our trade-in situation multiple times, including that we had significant equity in one vehicle to offset the other. Instead of trying to help us find something that fit our needs, the conversation abruptly ended with, “Sorry we couldn’t help you today.” After driving out of our way with the intention of potentially purchasing two vehicles, we left feeling undervalued and like our time did not matter. The lack of preparation, communication, and customer service made this one of the worst dealership experiences we’ve had. We won’t be returning.