BARRYS FITZGERALD MOTORS Car Cleaning Centre Inc.
Kitchener, ON
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Google Reviews
# Summary The dealership is consistently praised for its transparent, pressure-free sales approach and knowledgeable staff who prioritize customer satisfaction over aggressive tactics. Customers highlight the quality of the vehicle inventory, fair pricing, attentive after-sales service, and the team's genuine commitment to addressing concerns and ensuring long-term customer satisfaction.
I had an excellent experience purchasing a 2018 BMW x3 M40i from Syed! He was courteous, quick to respond, helpful in explaining many details about the car and honest about the cars condition. He was able to make sure I got an excellent deal on the car, and was fully transparent about its price. I live out of province and bought it without seeing it in person. Thankfully, Syed sent a detailed portfolio of pictures including even the smallest imperfections in the vehicle for full transparency. He was always available for a call or email, and he ensured I was kept up to date with the status of the vehicle. Pickup was quick and efficient, and the car drove even better than I hoped it would. Would HIGHLY recommend purchasing from Fitzgerald motors if you want peace of mind in purchasing a high quality and reliable vehicle at a great price!
We had a very smooth and pleasant experience buying our 2019 Subaru Outback from Ryan at Fitzgerald Motors. From our first interaction by email to handing over the keys on pick up day, Ryan was personable, communicative, knowledgeable, and patient. Never pushy and always fair in our negotiations, Ryan made sure that all of our questions and concerns were addressed promptly and to our satisfaction. We would gladly buy another car at Fitzgerald Motors and would recommend Ryan to our friends and family in the KWC area. Thanks again Ryan!
Scott and the team were amazing to deal with. We ended up purchasing two vehicles, a Lexus and a Honda and a month in are super happy with the purchases and after sales care. Highly recommend reaching out to Scott if you want to deal with a highly responsive and caring salesperson.
Bought a 2015 Sienna from Fitzgerald Motors. Best used car purchase experience. Its rare that past reviews actually turn out to be true but in this case, the reviews reflect the quality of the service. firstly, they have a great inventory. If you are looking for a cheap winter beater under 10 grand, this is likely not your spot. That being said, if you are looking for a reliable used vehicle, their inventory appears to be hand picked for that. Prices are already reasonable and honestly, you get what you pay for. Zero pressure in sales. They let me spend 2 hours on the lot checking out the vehicle inside out. If i had a question, they would come out and answer and then leave me with it again. Had no concerns taking it for a pre purchase inspection, which i waived because the car looked in great shape. After the purchase, I took the car to my mechanic who was very impressed with the work they had done for safety. Very reassuring to hear from your own mechanic that you picked a good car/dealer. In terms of customer service, the best thing i can say is that they genuinely seem to care that you have a good experience and that you are looked after. After I took the vehicle, there were some minor issues that I called them about. My past experience has been that dealers avoid your calls, make up excuses etc. Not with Fitzgerald. They took the time to discuss on the phone. And this is where I felt they went above and beyond, they kept calling me over the next week to see how the vehicle was doing and when we can schedule for them to take a look and address the concerns. In their own words, "we just want to make sure that your concerns are addressed". This location is 2 hours drive from me, but it was worth it and frankly, I'll probably go there first for my next vehicle. It truly was a completely different experience to what i am used to when shopping for a used vehicle. Huge thanks to both Scott and Rashid, and they operate their business with integrity and care for customers
Hands down! This is the BEST dealship I have ever bought a car from! They truly care about the clients needs. Scott will find you what you need and make sure you are 100% satisfied with pure honesty and kindness. Jordan is an extremely qualified mechanic who cares about quality and takes pride in his work. What are you waiting for.... just go BUY A CAR FROM FITZGERALD MOTORS. You will not be disappointed, honesty. I look forward to going back in the future!!!!! We need more dealerships like this. I appreciate all of you at FITZGERALD. Thank you so much.
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