Bayview Chrysler Dodge Jeep Ram Ltd.

Nicholas was a great help! He helped us pick out our new fiat, and explained all the important details. He was funny, personable but still professional. Sara was a huge help with the paperwork, and helped me even after the sale was done!

I had an amazing experience dealing with Brent and Jordan. Brent, the sales guy, was solid from start to finish real, honest, and actually listened to what I needed instead of just trying to sell me anything. Jordan in finance went above and beyond too, breaking everything down and really working to make the numbers make sense for me. Honestly, these guys made something happen for me that I didn’t even think was possible. They really went to bat for me and made the whole process smooth and stress-free. Great people all around. I highly recommend coming to this dealership and asking for Brent and Jordan they’ll take care of you.

Disappointed with my experience at Bayview Chrysler Sarnia and feel misled as a first-time car buyer. In December 2025, I purchased a 2017 Toyota RAV4. I was told the vehicle would come with an extra set of winter tires, and the safety was completed using those new winter tires. The original all-season tires were never shown or discussed during the purchase process. In April 2026, when I went to change the tires, I came to know that the all-season tires are 9 years old and not safe to drive. This was shocking, as this is critical information that should have been clearly disclosed at the time of sale. When I raised this concern with the dealership, the manager stated that their service department believes the tires are “safe for one more season” and even provided this in writing. This response is concerning, as tire safety is not something that should be downplayed or left to opinion, especially for customers who rely on the dealership’s honesty and expertise. Additionally, I was quoted $678 + tax for spark plug replacement and fuel injector cleaning, which feels significantly overpriced. The overall experience has been frustrating, and I no longer feel confident in the advice or pricing provided by this dealership. For a dealership that claims to be “5-star,” this level of transparency and customer care is unacceptable.

Drove an hour forty five for one of the most friendliest dealerships I have ever dealt with. They went out of their way to deliver my new Jeep and pick up my trade in. Heather V was a no pressure salesperson. She listened to what I wanted. She made me feel heard. I looked at two on the lot, we did an inventory search, and explored ordering. Ultimately in the end - I chose the model I took for a test drive. From this purchasing experience it was positive and worth the distance travelled!

My experience with your service department went very . For the first time dealing here, there was hardly any wait time for appointment. Problem was diagnosed, replacement part found, and hopefully problems solved. Martin was very easy to deal with and Michael the mechanic answered all of our questions.