Beaman Chrysler Dodge Jeep Ram

Easiest car purchase I’ve ever made. I first saw the car on the Beaman Chrysler Dodge website, spoke to my salesperson about it, and went in for a test drive. Instantly fell in love with the car! Ultra clean, low mileage and an unbeatable price. Every person I encountered at Beaman Chrysler Dodge Jeep Ram in Murfreesboro, TN was kind and helpful. No pushy sales people, no trying to talk me into something I didn’t want, just friendly, helpful folks who make you feel like family!

Took truck to get oil change. I noticed one of my wheels nut cover is missing. They put the cap on wrong or left it off. Don't know what happen. I know when I took it to them they was all on. It's been 3 weeks now. And I have called so many times asking about it. Gets story after story. Services department and the mechanics are horrible. Everytime I called I give you a call back and never do. People take they cars to them to get work on and you trust them to return your vehicle back like you gave them after service is complete. Wish I could give a negative 5 star rating. Will get my truck Services elsewhere for now on. Somewhere that is trustworthy & honest. Not happy at all.

Just want to throw this out here because I've been shopping for a car for a few weeks. From start to finish, I had an awesome experience working with these guys. I walked up and Jerry greeted me and listened to what I was looking for. He even showed me some options that I wasnt even thinking about that fit my budget. James was knowledgeable and very helpful with financing and dealer options. A salesman Ralph even was being friendly talking about cars with me for a bit while I waited. G'mere made the final process for getting the car smooth and simple. Honestly my best experience with buying a car I've ever had and the entire staff was super friendly and helpful. Thank you guys for the great experience! I am only giving 5 stars because 10 isn't an option.

Prior to purchasing a truck we told the sales rep the issues that were wrong. We had worked on this deal for 2 weeks to get everything taken care of and the issues were brought up again the day before we came to sign. We were told they would have the service team inspect everything. The day of signing, I was told everything was fine. Thankfully my husband made sure to write it in the contract of the issues. For 3 weeks I called and my husband called multiple times a day being told they were looking into it, ordering the parts, they would call us back, ECT. Never returning a call. I called again, speaking with James this time when I just spoke with him the day before. As soon as he answered, I said hello and my name.. click. He hung up on me. So, I called back this time contacting the accounting department because my registration was still not in asking to speak with a GM. After speaking with that GM he did. Order the part and called the following day confirming the part was there and that the service team is going to call to get scheduled. No call. I called again, spoke with the GM again. He then had someone contact me from service and we got on the schedule. The issue that was thought to be just because of the taillight became where they had to order a module leaving us waiting again. The tires on the Ram 3500 were bald light truck tires, I request them to be replaced. They approved only 2 tired to be replaced (one had a nail, the other was balder) however, they cheaped out and replaced them with light truck tires knowing that the weight of this truck will tear through them very fast given it is pulling a fifth wheel. Then reading previous reviews, I believe someone had posted about metal shavings being in the transmission fluid. I have now requested that to be looked at. This truck (and it was even stated by the GM) was never inspected prior to selling. Had I not been all over them about getting us scheduled since we are moving THIS WEEK out of state, they would have broken the contract. DO NOT USE THEM TO PURCHASE A VEHICLE. You will endure more issues and lies than it is worth. James needs to be fired. I don't care how big of a sales shark he is, customer service is everything. Lying to win a sale doesn't consider you a big dog. Do better!!

Beaman Dodge is a joke. They use false advertising to get you to the store. Today I scheduled an oil change after receiving a text from the store for a $44 oil change. I drive a 2024 Dodge 3500 diesel. This didn't sound right as diesels are expensive when it comes to oil changes, so I called to confirm. I was assured over the phone that it was $44. They even pulled up my truck to confirm further. Today when I arrived they did not honor the $44 and stated the best they could do was $200 plus fees and tax. They stated the fine print clearly laid this out but my text message did not contain fine print, which I showed them. Save yourself some time and do business elsewhere.