Beauport Nissan
Québec City, QC
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# Summary The dealership receives strong praise for exceptional customer service, with multiple customers highlighting staff professionalism and attention to detail, particularly from a salesperson named Mika who goes above and beyond to ensure customer satisfaction. However, one customer reported a significant issue involving a reserved vehicle being sold to another party without proper notification, raising concerns about reliability and ethical business practices.
For me it was a bad experience, agreed to buy an SUV which was advertised for 24 days, being 250km away, I paid reservation fess and was supposed to pay full amount & collect the car. After two days they called informing me that their director sold the car.!! Very unprofessional and unethical attitude.
Exceptional Service from Mika! I had an outstanding experience working with Mika at Beauport Nissan. Despite some language differences, Mika went above and beyond to make sure everything was clear and smooth throughout the entire process. His patience, professionalism, and genuine effort to understand my needs truly stood out. Mika took extra time to explain every detail, ensured I felt comfortable with each step, and handled all communication with kindness and respect. It’s rare to find someone so dedicated to customer satisfaction. Thanks to him, I was able to get the perfect car without any stress or confusion.
Not fast enough but the service was perfect. Thank you to all the garage department
Good prices, nice showroom! Mika was super useful (I setup the whole buy remotely, came to the dealership and everything was ready and as expected).
I bought my car here, the service was great. MIKA is the best.
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