Bentley Austin
Austin, TX
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# Summary The dealership earns consistent praise for its attentive leadership and staff who prioritize customer satisfaction, with the general manager and service team stepping in to resolve issues and exceed expectations. Customers particularly highlight the dedication of individual team members across sales and service who provide personalized attention, handle special requests, and offer exceptional support both during and after purchase.
One thing is for certain, the leadership team at Bentley Austin cares and will take the steps necessary to make things right if they arent always perfect. Had a minor issue and general manager stepped in and made everything align with the expectations when you think Bentley. Definitely love the product! Looking forward to working with them again. Service department was extra responsive as well. Highly recommend.
Adam is so great to work with! We had an amazing time with him! So happy to have met him. He worked really hard —he even tinted the windows and had this spectacular car hand delivered to me in Lubbock. We are “Extremely Happy” with the service at this dealership and we are-in love with this gorgeous Bentley. It’s been a long time dream of mine to own a Bentley convertible!! I’m truly elated every time I sit in this car and get the pleasure of driving it. Thank you so much Dianna and Jason.
Bentley Austin is a very solid dealership. Beau is the best General Sakes Manager in the industry and I am always treated as one. One customer that is the most important to me and they treat their customer with respect. I always get the best service from Beau and his team! Thank you for great service with my new Bentley! Bjarte Moe
Great work, great people. My next Bentley comes here or comes from here - either way, I’m killing it! John is a great listener and service writer, and Jeffrey is awesome in the sales dept. Between the two, you can not go wrong. Highly recommend.
My service agent John was amazing and went above and beyond to help me. I bought a new tire during my service visit, on my way home it punctured and failed. John sent a two truck and rental car to where I was roadside. They took my car back to Bentley and I went home. The next morning my tire was fixed and car back in service. John was amazing!!
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