Franchise Dealer

Benton Nissan of Columbia

Columbia, TN

4.7(2,455 Google reviews)

Brands

Nissan

Contact

1525 Nashville Hwy Ste a, Columbia, TN 38401
(931) 388-2023bentonnissanofcolumbia.com/

Google Reviews

# Summary The dealership consistently receives praise for its knowledgeable and patient sales staff who prioritize customer needs over aggressive sales tactics, with team members across all departments—from sales to finance—earning recognition for their professionalism and helpfulness. Customers highlight the welcoming atmosphere, efficient processes, and genuine care taken to ensure satisfaction, with many specifically recommending individual staff members for their exceptional service and ability to make the vehicle-buying experience comfortable and stress-free.

Kemoshirea month ago

We had a wonderful experience today at Benton Nissan of Columbia. From the moment my husband and I walked in, we were greeted warmly by Bradley, who immediately made us feel welcome and comfortable. We did our test drive with Ben, who was also our salesperson, and he was excellent throughout the process. He handled everything with care, gave us important information without pressure, and made sure we understood all of our options. He truly helped make the process smooth and stress free. Afterward, Ben handed us over to Jalen for the closing process, and he was just as great. He made everything easy to understand, efficient, and smooth. Everything we came in looking for and all of our criteria were met. Buying a vehicle can be a long process, but the team did their best to make it as seamless and comfortable as possible. We had our son during the process and they made sure to include him. We were also greeted by several other staff members throughout our visit, and everyone was friendly, welcoming, and professional. If you are vehicle shopping in Columbia, Tennessee, definitely check out Benton Nissan of Columbia and ask for Bradley, Ben, or Jalen. You will be in good hands. Honorable mention Billy!

Jhoseliany Agraz5 months ago

I had an absolutely incredible experience at Benton Nissan Columbia, and I genuinely cannot say enough good things about everyone there, especially JP. From the moment I walked in, JP made the entire process feel easy, comfortable, and actually enjoyable (which is saying a LOT when it comes to buying a car). He was incredibly kind, patient, and welcoming right off the bat. He truly listened to what I wanted and what I needed, instead of trying to push me into something that didn’t fit. It never felt rushed or salesy—just thoughtful, honest, and focused on making sure I was taken care of. JP is extremely knowledgeable and confident in what he does. He answered every single question I had (and I had plenty), explained things clearly, and made sure I fully understood all my options. JP went above and beyond to make sure the vehicle fit my lifestyle, my budget, and my priorities. The entire team deserves recognition as well. The finance manager, Lance, was highly professional, friendly, and transparent throughout the process. He explained all documentation thoroughly, making the administrative portion smooth and stress-free. Additionally, the manager, Dan, showed genuine interest in ensuring customer satisfaction, reflecting strong leadership and a service-oriented culture. From start to finish, the experience was seamless and well-organized. Every detail was handled with care, and I left the dealership feeling confident, at ease, and completely satisfied with my decision. I highly recommend Benton Nissan to anyone seeking a dealership known for its honesty, professionalism, and outstanding customer service. Working with JP truly makes a noticeable difference.

Kenny Hoagland4 months ago

I just want to thank everyone at this dealership. They all made it a memorable experience. Calin is a great salesperson. He was very knowledgeable and had a great sense of humor. He never pressured us except when offering us snacks becasue they taste better when they are free. Calin answered all of our questions and made sure that we understood everything. Everyone on the sales floor made a point to come over and introduce themselves to us inculding the GM. Calin and everyone in their business department worked hard to get me into the vehicle that I wanted and could afford. Calin explained everything in detail through out the whole process and helped to understand it. They were all great at getting us in and out in no time at all. I would recommend to anyone looking for a vehicle to give them a chance they are good people and they want help you.

Ramiro Munoz4 months ago

Purchased a used vehicle here this last week our sales guy Sam was great very helpful, he listened to our wants and needs and did not try to push a sale. We didn’t feel rushed or pressed. Overall great experience and super happy with the purchase. They also promised to fix a scratch on the vehicle which helped us on making our decision!

Terchelle Tucker4 months ago

Calin and Chris were extremely helpful in my car buying process. This was the first time I bought a car through a dealership and it was the best! I bought my Nissan Kicks during the snowstorm and I was surprised that they were even open. Calin was very thorough with the test drive, explaining all the features, and the credit application. Chris and Calin assured me there was no pressure since I did have previous experiences with pushy dealerships. They were super helpful and a great team of guys.

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