Berge Volkswagen

I do not even know where to start. I would give them a 10 out of 5 if I could. My experience with Berge VW has been amazing! Brandy is incredible. A few months ago, I woke up and my car was dead, I had gotten it replaced about a year before. Brandy had me come in the next day and replaced it while I waited because I had just started a new job and couldn't leave it. She updated me throughout the wait. She was so friendly and professional. She got me right in and out, the battery was even under warranty which was a nice surprise. This time around, I needed a loaner. I had an essay of concerns that needed to be looked at, because I brought my vehicle to another dealership a while back and they treated me terribly and never resolved any of my issues. When I arrived Niko (I believe his name was), came out and greeted me with a smile, took my keys to move my vehicles up to the correct spot in the service drive. Brandy already had all the paperwork pulled up, ready for me and my appointment. The whole time they had my vehicle, she updated me, advised the issues they found, confirmed the noises and concerns I had. Took care of it all with a smile on her face. She is so down to earth and just a genuinely a good person. After I had my vehicle for a day or two, she called me to check in. To make sure that everything seemed alright with the vehicle. After repairing all the concerns, the other dealership "could not duplicate".... we did find a few things we will get looked at in the future. And I am appreciative that I have a service department and service advisor I trust and look forward to working with. Brandy and her team are awesome. And I am very thankful! Thank you again, Brandy!

We love our car and having you work as a team to help us make our important decision gave us confidence we would have a car that was the right fit for us. There was always a specialist to answer all our questions which made buying our car an Amazing Day. You really care for your customer. Working with Amber Brewer and many specialist that attended to each part of our car purchase was fasinating. I never had such a personal group of agents communicate with me and each other to achieve the highest goals for us. Such a display for your customers. I highly highly recommend Berge Mazda and Volkswagen group and each of you, to anyone looking for a car. You truly are a family of caring product specialist with our car safety as one of your top priorities; from under the hood to new tires and balance.You attended to details. Our car is so classy looking and comfortable. These are just a few of the many reasons I highly recommend Berge Mazda and Volkswagen in Gilbert, Az. The Hartman family.

We had an amazing experience with Amber Brewer while purchasing our Yukon on Saturday. She made the process fast, easy, and stress-free. Amber was incredibly attentive, not just to us, but also to our kids, making the whole experience comfortable and smooth. We were in and out quickly, and she made sure everything went perfectly. Highly recommend working with her if you want a seamless car-buying experience

Always always always great service!! Never a hassle and straight forward communication!! Best dealership service center I’ve ever experienced!! Staff from front to back is great and technicians are always on top of it and send a personalized video of check up!! Brandy is an especially amazing service consultant. Berge Volkswagen is the best!!

Brandon at Berge Volkswagen is GREAT! I bought a 2025 Jetta SE and a 2026 GLI Autobahn, both transactions were quick and smooth. Brandon is a knowledgeable and professional sales person. It is because of Brandon’s excellent service that I will continue to purchase vehicles at Berge.