Bergstrom Chevrolet of Madison
Madison, WI
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# Summary Patrons consistently praise the dealership's attentive and knowledgeable sales staff who provide low-pressure guidance throughout the purchase process, with multiple reviews highlighting exceptional service from individual team members. The facility is noted for its cleanliness, welcoming atmosphere, transparent communication, and commitment to customer care before, during, and after the sale.
We purchased a certified used 2024 Ford Explorer. Our Sales Advisor was Austin Gruss. He was kind, knowledgeable, and very helpful. We would definitely recommend working with Austin anytime. He spent a lot of time with us. We love our new car! Thank you Austin.
It has been awhile since we bought a car from a dealership. The experience was everything we were hoping for and were expecting. Blake was very knowledgeable and friendly. Low pressure sales and gave us the time needed to think about and make our decision. He was with us every step of the way through the purchase of our car. The process was easy to navigate through as well as easy to understand what was going on and what would happen during and after the purchase process. We are so happy to have found our new car and even more excited over how Bergstrom treated us before, during and after the sale. Our new car is amazing and so was the experience.
Great dealership! They go a notch above here to make you feel welcome. Also noticed how clean the place was. This is the kind of place that goes out of the way to take care of its customers. Would definitely recommend. Special shoutout to Andy and Mozel for taking great care of us.
FIVE STARS to Jared and the rest of the team at Bergstrom for creating a wonderful and flawless experience purchasing my new SUV! Thank you for the great communication and transparency throughout the whole process :)
I was able to get an appointment at a convenient time/day. The problem was identified and fixed the same day. The dealership is a reasonably comfortable place to wait (I chuckled when I saw fresh flowers in the men's bathroom. Nice touch.) Overall, I was very satisfied.
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