Bighorn Toyota
Glenwood Springs, CO
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# Summary The dealership receives consistent praise for its knowledgeable and accommodating sales staff who prioritize customer needs without applying high-pressure tactics, with multiple customers highlighting exceptional service experiences and efficient transactions. However, one customer noted concerns about quality control issues discovered after service, including wiper damage and cosmetic defects that weren't identified or communicated during the visit.
Trevor was great! We did everything super fast and over text (which is amazing for a night shifter). Come to find out, he was literally on vacation and still took the time to help me get the exact vehicle I was looking for. I’ve heard he’s their #1 salesperson and I absolutely understand why.
Great place to purchase a new or used vehicle. Organized, clean, knowledgeable and friendly staff. Mata helped both my sister and myself to find a car that fit our needs. He answered all my questions and I had A LOT of questions. His knowledge of the inventory, as well as the new Sequoia TRD Pro is outstanding. I left with my new vehicle feeling like i was set for success. Never once did i feel like i was being pressured. Mata’s communication was so helpful and I’m very grateful for his outstanding customer service.
My problem has been fixed. The air conditioning splats are stable and tight. But the new problem shows up the rubber at wipers between the windshield are cracked, I already spent the time at the dealership, so they better to take a look around let the customer know what else it’s happened or needs fixing. Because I don’t want to spend the mileage, gas , and time every week at the dealership. And one more thing there are the dents or scratches on the back side , I found them after the service on Friday at home. Sincerely, Neal
I live out of state and recently purchased a Grand Highlander Hybrid Nightshade through Trevor Wade. Trevor was exceptionally accommodating on price and my requests and was able to arrange for me to be picked up from the Vail airport 40 minutes away. During the whole process, he responded promptly and performed efficiently. Additionally, Lynda, the finance manager, didn't waste my time trying to sell me things I didn't want. Other than them answering my questions, I spent less than a couple of minutes filling out paperwork. This was the most efficient car purchase I have ever made. Additionally Trevor and Jaycie endured I received the paperwork with plenty of time to meet the earlier New Mexico deadlines. Based on my experience, I would strongly recommend Bighorn Toyota.
I needed an oil change for my RAV4 during my ski road trip across the USA. I stopped at Bighorn Toyota in Glenwood Springs. I had a quick appointment with the kind and polite Zahid at reception, the service was impeccable, the whole team is top notch. And a very low price. Thank you very much Bighorn Toyota.
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