Billion Dodge Chrysler Jeep Ram
Bozeman, MT
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# Summary The dealership earns consistent praise for exceptional customer service across sales and service departments, with staff members providing personalized attention, clear communication, and a pressure-free purchasing experience. Both new and used vehicle buyers highlight the professionalism and friendliness of employees, while service customers appreciate efficient work, transparency, and reliable warranty care.
I had the pleasure to work with Gabe at Billion. I told him over the phone what I was looking for and within seconds he said he had some ideas in mind and stayed on the phone with me while doing a walk around describing what he saw (with used cars there are going to be little stone chips or scuffs). Then within minutes I received an email with the options of the vehicles he described. I chose one of the vehicles and Gabe was so professional, helping me every step of the way making a car purchase over the phone. Thor and Gabe called me when all the paperwork was ready to go over and they made it a “fun” process (I don’t recall a time when purchasing a vehicle felt fun). The vehicle is being delivered today and I am looking forward to taking delivery. Thank you to all at Billion that helped out. I look forward to future business deals with you. The photos I posted were extra photos aside from the ones on the website that Gabe sent me.
Billion and Donnie at Billion made ordering our truck a fun and easy process. Donnie kept us updated the entire time and made sure we got everything we wanted including every deal possible. The finance department made all the paperwork an easy process. Thank you!
I had the easiest time with the whole process. Everyone I encountered was so friendly even when I had a screaming child. Highly recommend going here
Hands down the best customer service in years. The smoothest process without a lot of back and forth as experienced from other locations over the years, most of all not high pressured.
I want to thank Tara Glasgow, Assistant Services Manager at Billions Dodge Ram in Bozeman, Montana, for leading her team in repairing my radiator under warranty and completing the 100,000-mile maintenance service on my 2019 Ram 1500 Classic Tradesman (107,000 miles). The work included replacing the drive belt and hoses, performing a brake flush, and a tune-up—all coordinated over the phone from Texas. I truly appreciated the professionalism, communication, and timeliness of everyone in Billions’ service department. They had my truck in on Monday and ready by Thursday, which was impressive. It’s not always easy to find a trustworthy auto repair shop to work on your vehicle, and I’m glad I found one.
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