Black Chrysler Dodge Jeep Ram

2024 Jeep grand Cherokee in and out of the shop a dozen of times once for the electrical car wouldn’t start I had to tow it in and then was told that there was problem they could find. Car taken in three times for problems with the brakes. At first I was told they didn’t find anything wrong with the brakes. Then I went online and I printed out some information that the lemon law had gave me, once I gave that to them they rechecked the car and said it’ll be about two months or more Before Chrysler would send them any information On how to fix it

Wish to thank Ron Wilson, Lane Wallace and Justyn Black on the purchase of my new 2025 Grand Cherokee. There was an issue with the car initially and it took a few tries to get it resolved. But we did get it fixed and I love the car. Thanks, Joe

Be careful when you take your vehicle to service for a DIAG or anything else, because either they have Zero Knowledge or they just take them to the back for a couple of hours then charge you for nothing. My vehicle failed the Head Gasket Test prior to taking it to them, they said it's not a blown head gasket, but it does have, then 2 more shops confirmed, then the local Chrysler here confirmed it does, so after spiking with the service director trying to see if they can admit their mistake that coast me over $3k when it should've been paid by the Auction in Statesville because that's where we bought the vehicle and had 10 days to Arbitrate the vehicle, and he said he's not going to admit and he stands behind his employee, I can only imagine someone is getting paid by someone or the tech didn't even check the vehicle. I haven't seen one good review about your shop and none of them had a respond, clearly you all don't care. I guess they'll only know the answer. All I am saying is be careful

I had a great experience purchasing my used truck. The salesman Ron Wilson was very knowledgeable and honest and worked very hard to get me into the truck I wanted. The entire process was smooth and stress free. I highly recommend working with him and this dealership if your looking for a great deal and excellent customer service.

I spoke with Mike and he was incredibly understanding and professional throughout our entire conversation. He remained attentive and patient with me from start to finish and I truly appreciate the professionalism and genuine kindness.