Blue Ribbon Chrysler Dodge Jeep Ram
Sallisaw, OK
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# Summary Staff members in sales receive consistent praise for their personable approach and ability to facilitate smooth purchasing experiences, while the service department has drawn criticism for communication failures, workmanship issues, and disputed responsibility for vehicle problems. Opinions are notably divided, with sales interactions generating five-star ratings while service encounters have produced complaints about extended timelines, miscommunication, and unresolved mechanical concerns.
The best, Stephanie was wonderful. She got me into a brand new trailblazer which I love!!!! She and your finance young lady were the absolute best.
Thank you Barry for a great experience when purchasing our vehicle. You made it so easy and hassle free. You treated us like family and we appreciate you taking care of us. When we are ready to purchase another vehicle we will be back to see you.
Great price. Beautiful car. Smooth ride. Great gas milage. Has just enough nice features, not so many that you feel overwhelmed trying to figure everything out.
Dropped off my $90,000 truck, got it back in worse condition then it was dropped off twice, service department blamed issues that never occurred until after they had possession of the vehicle on me. After reprogramming my vehicles valve body my dash cluster went out and they blamed it on me saying it came in not working which was a lie, after 2 months of having my truck they claimed I never authorized repairs on the dash cluster when I did, when i received my vehicle after finally getting the repairs my front end came back extremely squeaky and I was told it came in that way and that they never touched my trucks front end. Unless they want to fix the issues they’ve caused, I’m going to recommend anyone and everyone stay away from the service department of this dealership unless you’re looking to have issue after issue arise.
Lack of accurate communication and over abundance of rudeness from the service department sums it up. After 4 weeks of being without my vehicle, it took getting the general manager involved to get decent communication and actually make things happen in a timely manner
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