BMW of Loveland
Loveland, CO
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# Summary The dealership receives consistent praise for exceptional customer service, with staff members demonstrating responsiveness, product knowledge, and genuine care for clients' needs across both sales and service departments. Long-term loyalty is a common theme, with customers highlighting personalized attention, professional treatment, and willingness to go above and beyond—such as arranging out-of-state delivery and conducting extensive follow-up communication—as reasons they continue returning.
This is an excellent dealership. They’ve been keeping my E46 in top shape for over 20 years. Great technicians and friendly, courteous staff. I highly recommend them. Great sales team too. Welcoming an X5 to the stable. Francine did an awesome job steering me through the process and making sure I got exactly what I wanted.
Kimberlee and the whole team at BMW Loveland are the best of the best. We have been buying BMW’s from them since the early 2000’s.There is a reason we are repeat customers and will continue to choose BMW of Loveland for all our BMW needs. With the timing of the production we were not in Colorado to take delivery, so Kimberlee arranged delivery where we were. Top notch customer service all the way around! Loving the new ride!
I had the absolute BEST car buying experience ever! I found a car I liked at another dealership. That other dealership never returned a call so I called BMW of Loveland and spoke with my salesperson T. She was awesome! I think the first day I spoke with her she corresponded with me via email and text message at least 10 times. She answered every question I had and listen to everything I wanted in a vehicle and she was able to produce that vehicle. Two days later I was in Loveland picking up my 2026 BMW M440i. From the moment I walked in the door I was treated professionally and the staff I worked with were all friendly and courteous. T, Mark, Austen and Caleb were all very knowledgeable and helpful! I would definitely buy from BMW of Loveland again! If you're looking for a great buying experience ask for T! She's the best! She made it a lot of fun!
My salesperson, Francine, knew what I wanted and looked every week until she found the preowned X5 that I wanted! I had such a great experience with Francine, as she was so responsive and respectful of my busy schedule! Managers Mark and Kim were amazing too. Thank you!!
I live closer to Boulder but was recently advised to try BMW Loveland for a service repair and I’m happy I did! Working with Nina and the rest of the staff was seamless and extremely pleasant. It felt like she made an honest effort to provide a pleasant experience from beginning to end. She kept me informed throughout and they remedied the repair promptly. I will definitely continue to choose BMW Loveland when I need to deal with the dealer. Bravo!
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