BMW of Schererville
Schererville, IN
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Google Reviews
The dealership receives consistent praise for its exceptional customer service, with multiple reviewers highlighting the professionalism, dedication, and personable approach of staff members like Antonio, Matteen, and Gina. Customers consistently report smooth, welcoming buying experiences and emphasize that the team goes above and beyond to ensure satisfaction both during and after the sale.
We worked with Antonio — he was wonderful! Clear communication, willing to negotiate, and was even getting back in touch with me over a holiday weekend. His dedication to car sales shows, and it was greatly appreciated. In addition to Antonio, everyone else we dealt with at the dealership was kind, caring, and compassionate. They made car buying feel easy & welcoming! Thanks again BMW Schererville!
I completely understand that small issues can happen anywhere what really matters is how they handle them. Gina, manager Natty, and another manager whose name I unfortunately forgot took such great care of me and did everything they could to make me feel comfortable. I’m truly grateful to them. BMW is very lucky to have people like this if you go there, make sure you work with these kind, dedicated individuals.
Excellent Service – Highly Recommended! We have purchased several vehicles from Matteen over the years, dating back to when he worked at BMW of Orland Park. His professionalism, knowledge, honesty, and dedication to customer service have always made the car-buying experience smooth and enjoyable. When Matteen moved to BMW of Schererville, we followed him because we trust him completely. Since then, we have purchased two more vehicles from him, and once again he exceeded our expectations. Matteen consistently goes above and beyond to ensure his customers are taken care of before, during, and after the sale. His commitment to providing excellent service is the reason we continue to return and recommend him to family and friends. We look forward to working with Matteen again for our future vehicle purchases. Thank you for another outstanding experience!
I had an outstanding experience working with Antonio Soria at BMW Schererville on my 2026 X350! The entire buying process was absolutely seamless. Antonio went above and beyond at every step—he was extremely personable, knowledgeable, and respectful of my time. I never felt rushed or kept waiting at the dealership longer than necessary. What really impressed me was that he even arranged home delivery of the car, which made the experience even more convenient. It’s rare to find someone in sales who genuinely puts the customer first, but Antonio does exactly that. When it’s time to replace my other car, Antonio will be the first person I call. Highly recommend!
Love my new X1. Antonio was great to work with. He was patient, thorough and easy to work with. Highly recommend Antonio and BMW of Schererville. The BMW Geniuses are great too. Everyone has been great when I’ve stopped in with questions. Lots of new features to learn. Absolutely love the digital key. So nice to be able to not have to carry a FOB. Thanks Antonio!
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