Bob Bell Hyundai

⭐⭐⭐⭐⭐ We had an amazing experience at Bob Bell Hyundai! The entire process was smooth and stress-free from start to finish. A huge thank you to Jin, our salesperson, who was incredibly helpful throughout the entire process. He went above and beyond for us, even driving a total of five hours in one day to bring in a vehicle from another dealership so we could see it in person. He made finding our dream car easy and enjoyable. Rodney was absolutely amazing and helped us so much all weekend. He worked hard to get our payments exactly where we wanted them and made sure everything came together perfectly. We truly appreciate all the time and effort he put into helping us get into the right vehicle. Malik was also great, taking the time to show us different vehicles, answer our questions, and he helped us with test driving multiple vehicles The entire team was professional, friendly, and genuinely cared about making sure we found the right vehicle for our family. Their customer service went above and beyond, and it truly made all the difference. We couldn’t be happier with our new car and highly recommend Bob Bell Hyundai!

I purchased a used Chevy Traverse on 12/18/25 from this location. Riley called me promptly after my online inquiry. Devin J was my product specialist aka salesman. He was efficient, accommodating, professional and provided exceptional service. Unfortunately, I did have a finance issue on my end. Devin and his team were able to find a solution so that I was able to walk out with my new car, same day! The finance manager, James, was very personable and transparent. I truly appreciate their hospitality and due diligence. I highly recommend Bob Bell Hyundai. I will be using their services in the near future.

I had my car serviced at this location. The technician who did the oil change didn’t something properly and the next day all of the oil leaked from my vehicle while I was at work. I was forced to find transportation home and to the dealership the following morning. A representative from the service department said that they were only willing to offer me a free oil change to accommodate the inconvenience. A free oil change does not cover the undo stress, worry and aggravation. It also does not cover me missing a day from work with no pay due to the negligence of their technician. I am highly disappointed with this dealership.

Had my Baby Bronco serviced today by the mobile unit. Logan was my tech. He was on time and very nice. Actually warned me that it was going to get noisy and he didn't want my baby granddaughter to be upset.

I am writing this to express my complete dissatisfaction with the service department at Bob Bell Hyundai. My recent experience was defined by poor customer service and an unwelcoming atmosphere created by the service desk team's attitudes. A simple walk around the car, a smile, and a 'good morning' could have corrected the simple things; these basic standards should be taught and enforced to ensure a positive experience. Key Issues from My Visit: Failed Commitments: I was explicitly assured that rim locks would be installed on my car. Upon pickup, they were not, and no one on the team knew why or if the technician had even been informed. Gross Negligence: After a fuel service was completed, my vehicle was returned with the gas tank and cap left wide open. This represents a staggering lack of attention to detail by both the technician and the person who pulled the vehicle up for pickup. Lost Business: I intended to purchase parts during this visit, but the service was so subpar that I would rather drive 30+ minutes away to a different dealership than spend another cent at this location. This level of service is unacceptable and does not represent the standards I expect from Hyundai.