Bob Brockland Buick GMC

I just completed my 6th car purchase from Bob Brockland Buick GMC, and yet again I could not be happier with the Brockland team and the whole process. This time I wanted a very specific Acadia Elevation, and while they did not initially have the car on their lot, the team went above & beyond to get me exactly what I was looking for. After first looking around town to see if they could find the model I wanted, they special ordered the car to my exact specs. Just a few weeks later the car was there and ready to go. Bob, Dan, and Devan worked to get me a great price on the car, and my trade-in. Both the new Acadia and the whole Brockland team are amazing. 10/10…highly recommend!!

After finding a used Buick online I stopped by this morning and left with exactly what I wanted and Needed. From being greeted by Tom "Moe" Suarez sales consultant who was so professional and very non pushy . To the general Manager Doug Niemeyer. And Finance manager Brent. This experience confirms my faith that true Family run dealerships still do exist and do things right. From beginning to end was truly impressed thanks everyone!

Best dealership experience I’ve ever had! My salesman was Wyatt Jessen. His sales manager was Scott Degroot. I went to Brockland to buy a specific car I saw on their site. Not only did they give me the price I asked for, they also took care of me when I noticed there was a rock chip on the roof that rusted and created a bubble in the paint. After owning the car two months, they agreed to split the cost of the body work with me. Their body shop guy is fantastic and made it look as if the damage was never there!

I recently purchased a vehicle from Brockland GMC, and the experience was outstanding from start to finish. Despite being located five hours away, the team made the entire process seamless by working with me remotely. Given my schedule, text communication was the most efficient option, and they were highly accommodating and responsive throughout. We initially agreed on a proposal that ultimately needed adjustment, but the team remained flexible and collaborative. They reworked the terms into a deal that was mutually beneficial—and, in fact, exceeded my original expectations. Although I had considered having the vehicle delivered, I was able to travel to the dealership in person. Upon arrival, the staff was welcoming, professional, and efficient, ensuring the paperwork process was handled promptly so we could be on our way without unnecessary delay. What truly set this experience apart was their attention to detail and commitment to customer service. After we had left and stopped for dinner about 30 minutes away, the dealership contacted us to inform us that the temporary tag had not been installed. Recognizing the inconvenience—especially after our long travel time—they personally drove out to deliver the temporary registration and tag to us at the restaurant. That level of service speaks volumes. It’s the small, thoughtful actions like this that distinguish exceptional dealerships from the rest. I would highly recommend Brockland GMC to anyone in the market for a vehicle. Our salesperson, Dan, was especially personable, professional, and easy to work with. I would not hesitate to do business with them again.

Buyer beware! ZERO service after the sale of a vehicle. Purchases a car less than 30 days ago. Check engine light came on and I notified them immediately about this. They then came back and told me I’d have to pay for a diagnostic fee(that that would discount the fee how nice of them to $100./hr) just to find out what the issue is. I had it diagnosed at another trusted mechanic and called Bob Brockland back who then told me that oh, we’re sorry but that part isn’t covered by any warranty and it will be my expense. I haven’t even had the car 30 days now I’m out another $1,800 bucks. Thanks a lot Bob Brockland for backing your service after sale. Was then told after being upset at the service desk by the “service manager” that they would contact me next day after talking with sales manager about this. Never hears a peep. I’m sure they’re laughing at me since I’m the one that’s been scammed. Buyer beware! I will not be back and you should really think twice before going here.