Bommarito West County Pre-Owned

We worked with Scotty R. Buying a new car and we had a wonderful experience! He was so kind, patient and helpful. Our car buying experience was so easy and exciting. Highly recommend him!

This is the only place I will be purchasing a vehicle from moving forward. I worked with Scott Berry and had a very pleasant experience. I purchased pre-owned but Scott made sure everything was inspected, operating as intended, and up to my standards. Had new tires installed, even introduced me to the service team and showed me where to bring my car in for maintenance. While we were waiting for tires to come in, Scott gave me a loaner vehicle and maintained communication along the way. Once I had my vehicle, Scott has checked-in to ensure I am still as happy I as was on Day 1. Parker then showed me all the features of my car and how to use them. Great team here.

Tito was absolutely amazing throughout the entire experience. He took the time to sit down with me and thoroughly explain everything in a way that was easy to understand, without ever making me feel pressured to purchase a car. His knowledge really stood out, and it was clear he genuinely cared about helping me make the best decision rather than just making a sale. He went above and beyond to answer all my questions, making the whole process feel comfortable and stress-free. I truly appreciated his honesty, patience, and professionalism, and I would highly recommend working with him to anyone looking for a great car-buying experience

Made a "deal" with Don. We bought a vehicle that we were told would be roadworthy and passed safety and emissions tests. Turns out it should have failed for 4 items. I had paid out of pocket to get the brake hose that was rubbing against a strut and the rear pads replaced because there was less than 1/32nd of an inch of brake pad left. It was unsafe to drive to take back to them to look over the vehicle and see if they would cover what they missed on the inspection. They eventually, did agree to replace the cv axle that also failed a safety inspection. I had hope that the deal started rough but would turn around and be reliable. Less than 1,500 miles and about a month after delivery however, the vehicle was unsafe and undriveable, again. The transmission went out and actually rolled backwards down a slight hill while in drive. We eventually agreed to sell the vehicle back to them but even then, getting the check was a game to the manager. We were made to wait a week and had to get a rental when it turned out the check was cut the first day. This turned out to be the most expensive "rental" car we had. We are out over 2k in missed work, titling the vehicle, paying sales tax, the brakes and hose, a rental etc. The vehicle should have never been sold to the public. Buyer beware! The sad thing is, I understand mistakes happen. I have worked in a shop for 20+ years. How they handled the mistake and the lack of effort to make it right is why I am writing this review.

To start off, I wired over $12,000 for a "new to me" car. The salesman told me "we don't sell bad cars." Boy, do I have a story! The windshield wiper flew off in the first week. In the first month, I took my car for a wheel alignment and oil change. They informed me the wrong size Bommarito battery was put in my 2017 Hyundai Tuscan. Called the service manager Grant who was the most unpleasant person I have ever spoken to in the business. Ended up being sent to a different service shop of theirs because of this. And indeed, no matter what Grant said, they did put the wrong size battery in which broke the air filter cover. They replaced these things. Fast forward to April 15th, 2026. I have had this car 100 days. I am 11 hours away heading to Florida and my oil pump goes out, my engine is destroyed and both of my catalytic converters. They did not offer me a warranty HOWEVER there is no WAY that a car with 88,000 miles didn't have faulty parts before this happened. This took faulty parts or years of neglect which didn't happen in 3 months I had the car. I had the car 100 days. I was stranded in Georgia for 24 hours with a 4 year old and an 11 week old baby. I paid over $3000 to rent a car, get a hotel room and still waiting for my car to be shipped back. I have left messages for two managers, and so has my son. It's been 10 days and NO ONE has bothered to call me back. I spent everything I had for a car cash just for the engine, oil pump and catalytic converters to go out in 100 days. And no one there cares about the single mom that works numerous jobs and finally bought a decent car with cash. I cannot even get a phone call. This place is literally a nightmare. I would give negative stars if I could. I literally have no car now and have gone through the worst stress and depression and they just do not care.