Boucherville Mitsubishi

Good service while waiting for car maintenance. Had questions and they were able to answer quickly. And thanks to Ugo Paquet to help!

Do not recommend strongly to get your car serviced at this dealership. I went for the oil change and general inspection after I purchased it, waited 1 week for the appointment. I had also an issue with my tiers which were loosing unussualy pressure. I showed the video and picture when left the car for service for to receive it 2 hours later with the problem not resolved. They inflated and mentioned the pressure is good so this was the way they resolved it. When I started to demand a proper fix to be done, they pretended not understanding the problem and claiming I am good to go, even if I mentioned I had to inflate tiers myself for to drive. Finally a supervisor came as i was probably heard since everyone left for lunch at that tine, offered me to come next day in the morning. I agreed but on my way home I was really feeling having had a worst experience at a dealership. I called back canceled the appointment. Had my tiers fixed same day at a regular garage, in 30 min ! So the dealership kept the car 2 hours and was sending me home pretending that adding pressure it's the way to resolve it. After this kind of service am not sure of the quality of the inspection and oil change that they had to perform. The trust is lost easy and I hope others have a better service, I will be going to another place for sure. I serviced cars at a different dealership of different mark so I am not new to the experience.

Had issue with touch screen , got changed under warranty now apple car play doesn’t work …. Been there 3 times every time is the same , its a cable issue or whatever. they just can’t fix it . Im sick if it

I was nervous about buying from a dealership since my first experience at Lallier Honda felt like a scam. After that, I stuck to Marketplace, but it was just one sketchy seller after another. Then I came across a car at Mitsubishi Boucherville and Olivier got in touch. He was thoughtful and attentive, and made sure the process felt straightforward and fair. I was happy with the trade-in I received, and the team also took care of important repairs after the purchase at no extra cost. I also appreciated that Sasha was really helpful with an install. Thank you as well to Daniel, Hugo, and the service team for their part in making this such a positive experience. For the first time, I felt like my needs were respected and I wasn’t being taken advantage of. I’m very happy with both the car and the service, and I wouldn’t hesitate to recommend Mitsubishi Boucherville to anyone looking for a vehicle 🙂.

We had a great experience with this dealer. Ugo Paquet is an excellent seller. He is here to listen you, to understand you, to help you. No worries during all of process of buying our vehicle. Special thanks to president of Boucherville Mitsubishi Dany Lemelin, for his engaging and offering of extra free services. Also We are thankful to Gill Gregoire for his professional services. We recommend this dealer!!!