Brandon Tomes Volkswagen of McKinney

We had a great experience working with Bobby Heck at Brandon Tomes Volkwagen at McKinney. He was friendly, easy to talk to, and made the entire car-buying process comfortable and stress-free. He was very patient in explaining all the available options and answered every question thoroughly without any pressure. What stood out most was how attentive and helpful he was throughout the process, always checking in to see if I needed any assistance. His professionalism, knowledge, and excellent customer service made a big difference. We finally decided on a 2024 white Volkswagen Tiguan, and it's been about a month since our purchase. We are really enjoying the car and are very happy with our decision. Thank you for making the experience smooth and enjoyable. I highly recommend him to anyone looking for a positive car-buying experience.

Bobby Heck was great! He was friendly and answered all our questions. We were in a time crunch and he moved quickly and efficiently. He has reached out several times to offer help for anything we may need. My Mom loves her new 2026 VW Tiguan. Call Bobby if you want someone great and NOT pushy to work with. Thanks Bobby for all your help!

I had an outstanding experience working with Waco at Brandon Tomes VW. From start to finish, he was professional, kind, knowledgeable, and incredibly efficient. He took the time to truly listen, answered every question with patience, and made sure I felt comfortable and confident throughout the entire process. Waco went above and beyond to ensure I was fully taken care of. His humility and genuine desire to help me did not go unnoticed. It’s rare to find someone who balances expertise with such warmth and understanding. I would recommend him 1,000 times over without hesitation. Brandon Tomes VW is fortunate to have someone like Waco representing their team. Thank you for making this such a smooth and positive experience!

Ask for Waco in the Service Department at Brandon Tomes Volkswagen of McKinney absolutely rocks! As my service advisor, he provided outstanding customer service and made sure I was informed every step of the way regarding my vehicle. Not only did he communicate clearly and promptly about the status of my car, but he also took the time to answer my questions and ensure I felt confident throughout the entire process. It’s rare to find someone who genuinely cares about their customers. Waco went above and beyond to make the experience stress-free and positive. I truly appreciate his professionalism, attention to detail, and dedication to customer satisfaction. Thank you so much, Waco, for taking such great care of my vehicle. Brandon Tomes Volkswagen is fortunate to have someone like you on their team!

If you are buying a car from this dealer, best decision of your life and even better if your Sales guy is Nasir. He is just the best guy.. very human and extremely polite, he understands your needs and does not push. 10/10 guys..