Brau Motors
Arlington, MN
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Google Reviews
# Summary Patrons consistently praise the dealership for its honest, pressure-free sales approach and knowledgeable staff who prioritize customer needs and satisfaction. The business is also noted for its reliable service department, fair pricing, and reputation as a long-standing, trustworthy family operation that serves its community with integrity.
I was very happy with my car shopping experience at Brau Motors. Rob Brau was very good at listening to my needs and helping with any questions I had. He was not pushy but I still made a decision really quickly. I had one little problem with my car after taking it home and he was very helpful in making sure that that problem was taken care of to make sure I was happy with my purchase. I would definitely go back there again when looking for another vehicle.
I don't typically leave reviews but I had an very excellent buying experience with Leyton yesterday morning. I was in and out with my new car in a matter of about 3 hours. I was given honest feedback and inspection paperwork about the vehicle I was purchasing, which is so important to me. I was not pushed at all about aftermarket warranties or any sort of extra fees. It was a very smooth and straightforward buying experience. If any of the reviewers need a new or used car, this is the place to go! I'm so happy with my new car! Brau Motors you certainly have my business from now on! Thank you so so much!!
When I was 10 years old, I sat alongside my Dad, buying his first "new" truck from Bruce Brau. Recently, I got to work with Rob on finding the right vehicle for our family's needs right now. As I saw Rob's son ducking in and out, I realized my son might be buying his first vehicle from the next generation, and this is what I love about small towns and small businesses. They're in it for the long-haul and continue to do serve our community well. GREAT family-run, small-town, business!!!
Brau motors has an excellent service department. My 2020 Buick Enclave was giving me a common transmission problem at around 90k miles. It would occasionally shudder when accelerating and stick in a lower gear when accelerating quickly then taking my foot off the accelerator. Adam and his team changed my transmission fluid and added the Lubegard Instant Shudder Fix I bought from the local NAPA store. They also updated my TCM (Transmission Control Module) Software. Now it runs like new again. Because there is a Technical Service Bulletin for this issue, they did it all for $50 and I couldn’t be happier. I would highly recommend taking your vehicle to this small town, honest service department.
I had a fantastic and speedy experience with Brau Motors. Rob was absolutely upfront and honest with his very fair offer without any hassles. I love the fact it is an established small town family dealership of many years! Thank you Rob making this process less stressful and very professional!
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