Bridgestone auto
Edmonton, AB
Contact
Google Reviews
# Summary The dealership receives mixed reviews, with positive feedback highlighting exceptional customer service and fair pricing from staff, while negative reviews raise serious concerns about vehicle misrepresentation, including discrepancies in accident history and title status, as well as post-purchase mechanical failures and unresolved disputes. Multiple customers report experiencing dishonest practices regarding vehicle condition disclosure and difficulty obtaining remedies for defective vehicles.
You can’t trust this dealer. My experience was very concerning and I think people should be careful before dealing with him. He showed me a Carfax report that looked real and claimed the vehicle had never been in an accident. Later, I decided to run my own Carfax report, and it showed that the car actually had an accident on record. That immediately made me question the honesty of the information I was given. Another big red flag was that the car didn’t even have a working battery for a test drive. When I asked if he could put a battery in so I could properly test the vehicle, he refused unless I either bought the car or put down a deposit first. That’s not how a legitimate dealership should operate. Buying a used car already requires trust and transparency, and this experience left me feeling like important information wasn’t being shared honestly. I would recommend that anyone considering buying from here do their own checks and be very cautious.
David was awesome. My husband has stage 4 cancer. We had a 3/4 ton truck I had trouble handling in the city. David took it as trade in on a Kia. We got a good price on both the truck and the Kia. He kept his composer when midway through dealing on a different car, I switched to the Kia. He was helpful and very curtious. We had our Kia for 24 hrs and I absolutely love it. Thank you David!
These guys are shady. I asked them about a minivan title and was told it was Alberta Active. Ran a carfax on the VIN and it comes back as being registered in another province as Salvage. Vehicle was a total loss and they are trying to pawn it off as all good.
I purchased the car on Dec 02, 2024. I drove it home to West Edmonton. The next day I went to put gas in it and the entire electrical shut down. I had to take an Uber home and tow the car. I purchased a new battery for it. The car started and I proceeded to drive it. I drove to the airport to pick someone up and the car died again. It started after about 15-20 minutes. It died and I limped it home. I called Bridgestone Auto Inc and they told me to tow it to Heiser Automotive, at my own expense. Heiser diagnosed a bad key fob so I purchased a new one. They had a locksmith change the batteries in the key fobs and reprogram them. I took the car and made it about 20 kms and the car died on a major highway. I was almost rear-ended by a big truck. Towed it back to Heiser. They diagnosed a loose connection. I took the car and made it about 5 kms. I managed to start the car and limp it back to Heiser. They tested the alternator and it tested at 8 volts. David Enabulu refuses to get it fixed. He says he had another mechanic check it out and it's not the alternator. They cannot re-create the symptoms. I am out the purchase price plus about 1000.00 on this car. It's been almost 7 weeks and I still do not have a car. He currently has the car although it is registered to me.
I came into buy a reliable and reasonably priced vehicle and David Enabulu gave me the utmost customer service. He was patient in showing me various options and took the time to share with me his expert opinion. Thank you David!
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