Brooks Autoplex Corporation

Really good prices, great sales people got a car from here and hadn’t had any issues. I will purchase another from here in the future and recommend anyone to buy as well.

What a terrible establishment they are scammers do not go here. I'm gonna the process of suing. These people are causing damage to others and me. I promise you don't want to go here go somewhere else these people are con artists. I bought a 2013 Chrysler 200 from them that had no oil overheating issues, and no coolant. These people are disgusting.

Best customer service experience. Was given a great deal, you don't go wrong here

They kept saying it was a good perfect reliable car and that nothing at all was wrong with the vehicle except for the minor dents and scratches to the outside of the car. I Got to pine bluff and it was not as reliable as they made it out to be. As soon as I drove about 16 miles the car started shaking uncontrollably and after a few days it shut completely off. I am not satisfied at all with the way they handled it either. They lied and told me it had been in the shop and got it checked so it was road safe. Not at all was it a safe reliable car it could have killed/ injured me and others. I am inviting a new life into the world and I was promised a safe vehicle, I do not tolerate lies but it seems like that’s all this company has done is lie to me. I called them several times and I was either put on hold for hours or they straight up dodged all of my calls. When I was told to bring the vehicle back I did and nobody was even at he shop I was told to arrive to. So then I just brought it back to the dealership. That gave me attitude and a whole lot of disrespect. I never received my title and was supposed to get change back because I payed in full but never received that either. When I asked to look at their copy of the papers that I signed they couldn’t even find my files…. They lost my files??!?!! I just don’t understand how they lost my file when I hadn’t even had the car a month I am so very unsatisfied with the service that was given to me. Things could have been simple but they made it so hard.

If I could give 0 stars, I would. They sold my boyfriend a lemon, knowing the transmission was bad. That’s a $5,000 fix, by the way. When he went to test drive the car, they wouldn’t allow him to take it to a mechanic. RED FLAG! Then they charged $100 over the agreed price for “paperwork” because they knew he was an inexperienced buyer. As soon as he drove it off the lot, it started having problems. When he got to a hill, the car couldn’t make it and he had to leave it in the street to get towed. After the mechanic reported (amongst other problems) a bad transmission that had evidence of having been looked at by another mechanic already, Brooks refused to take the car back or come to any kind of compromise. To see that so many others have experienced this from the same place makes me sick. I don’t know how Brooks can live with himself, knowing he’s screwing people over every day.