Browning - Jeep

I would not recommend buying a used vehicle from Aaron Chrysler Dodge Jeep Ram in Norco based on my experience with Mary and the sales team. The vehicle I purchased appeared to have been reconditioned for sale, but shortly after taking ownership, I discovered several issues that raised concerns about the quality of the repairs and overall preparation of the vehicles paint. One of the most noticeable problems was paint chipping on the door edges that became apparent shortly after the purchase. I also noticed PPF edge guards installed in the affected areas. Based on what I observed, it appeared that the edge guards may have concealed or drawn attention away from the paint condition, which left me feeling that the cosmetic issues were not fully apparent at the time of sale. Had I known the extent of the paint chipping beforehand, it would have influenced my purchasing decision. In addition to the paint concerns, the dealer try's to sell you BS aftermarket addons like KARR that are just a money grab and have no real value. When you try to have them remove the BS and stick to the price online, they give you the runaround until you finally get them to remove it. As a customer, I expected a dealership to ensure that a used vehicle met reasonable quality standards before being offered for sale. Unfortunately, my experience left me questioning the thoroughness of the reconditioning process and the level of quality control applied to used inventory. I strongly encourage anyone considering a used vehicle from this dealership to perform a thorough inspection and obtain an independent mechanical and cosmetic evaluation before purchasing. Once they have your money good luck getting any service from them to help fix any problems.

I wanted to express my sincere gratitude to Brandt for making this such a smooth and stress-free experience. From the moment we shook hands to the moment the bell rang, everything went perfectly! I wholeheartedly recommend that both first-time and experienced buyers visit him. Building a relationship is crucial to success, and I feel incredibly successful driving out of that dealership today! Thanks again, Brandt!

Adán, Richie, Luis, and Marcos were absolutely amazing! Driving up from San Diego and making sure this process was easy and straightforward and this team did just that and more! Thank you so much for helping my husband and I make such a big purchase smooth! I highly recommend this dealership for anyone that was a transparent transaction! Big thank you to ADAN!!

Augustine made our car buying experience truly wonderful. He was incredibly helpful and provided exceptional, efficient service that made the entire process feel easy and stress-free. Our finance manager Albert was also very helpful and pleasant to work with during the financing process. The team even took the time to help us get our Tesla set up after the purchase, which we really appreciated. Thank you to the entire staff for your support in helping us bring home our new Tesla Model Y, the perfect addition for our family.

Just picked up my dream car today. Brandt made the whole process easy from start to finish. He was professional, straightforward, and never made me feel pressured. If you’re looking for a good salesperson who actually takes care of his customers, ask for Brandt. Thanks again!