Brown's Auto Sales of Mattoon, Inc.
Mattoon, IL
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Google Reviews
# Summary The dealership is praised by most customers for excellent service, fair pricing, accommodating sales practices, and effective communication in helping buyers find vehicles that meet their specific needs. However, one customer reported significant issues with vehicle quality and warranty transparency, citing transmission leaks, electrical problems, and reluctance from management to provide written documentation or complete repairs.
Top notch service, fast, friendly, honest and fair rates. If you need a repair or a new vehicle, I highly recommend Brown's.
This is the best place around to buy a car! I gave them a long list of my wants for a specific vehicle I wanted (I'm talking a long, very specific list haha), and they got every single one of the boxes ticked, and found it in less time than I told them I needed it in. Not to mention finding it for lower than market price! 10/10, I could not be happier with Brown's Auto Sales
I recommend Browns! Never have I bought a car from somewhere that allowed me to drive and not just 1 but several cars and allowed me to ask questions and make my own decision without being harassed by a sales person. You need to have your own amazing experience. Go to Browns!
Outstanding service and great communication. If you want a personal touch for your automotive needs then Browns is the place for you.
Right from the start I had problems with the vechile, bought it on a Thursday took it back on Monday , hose's where leaking from transmission,dash lights went out,the horn didn't work, they fixed the hose's and the dash lights ,said he wasn't going to fix anything els, he said there was a 2week warranty or 5hundred miles,he didn't give me a written warranty, I had to make him give methe warranty ,he is a cruck,not too be trusted, don't believe it when he says ,we went through it and checked it Out,you should have no problem s,he didn't want to give me any receit s , I will tell anyone not buy a vehicle from browns auto sales
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