Buchanan Motor Company
Birmingham, AL
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Google Reviews
# Summary The dealership receives praise from satisfied customers for knowledgeable and accommodating staff who take time to understand buyer needs and provide honest recommendations. However, multiple customers report serious concerns about vehicle quality and post-sale support, with complaints about mechanical failures shortly after purchase and alleged unresponsiveness to warranty or repair issues.
Raider was very knowledgeable, helpful, but most of all super accommodating from start to finish! Took the time to greatly tie up some loose ends I had questions about and was able to walk me through some things as if it were his own vehicle purchase. Would greatly recommend Buchanan Auto Sales for your next vehicle purchase!
These folks are very nice and really helpful. We found ourselves in need of a four wheel drive vehicle and I had one that I’d seen on the site that I thought would work. But after taking time to qualify my needs, Raider told me that the unit I was looking at wouldn’t meet our needs. He showed me some very affordable options and we ended up with a very clean, and comfortable used Ford Explorer. I’ve sold cars in the past so I have more experience than most. I highly recommend Buchanan’s
We bought a car from Buchanan and they sold us a lemon a car that has to have 8 grand worth of work done to it. Didn't even have the car 2 and half months n we cant even drive it. They state they do their own vehicles inspections on their cars thats a lie they will sell you anything to get them off there lot. Dont spend your money at this lot. They will sell you pos
Extremely disappointing experience with Buchanan Auto Sales. A disabled U.S. Army veteran who served our country in Operation Iraqi Freedom purchased a vehicle from this dealership, and the car broke down the very next day. After inspection, the necessary repairs are estimated at nearly $3,000. When this was brought to the dealership’s attention, they have refused to offer any meaningful assistance or take responsibility for the situation. Businesses that sell vehicles should stand behind what they sell, especially when a major mechanical failure happens immediately after purchase. It is especially troubling to see this happen to someone who served our country and is now left dealing with thousands of dollars in repairs just one day after buying the vehicle. Buyers should proceed with caution.
BUYERS BEWARE!!!!! They will sell you a vehicle that breaks down and then they hide from. My friend bought a red jeep from them, the salesman said its a good jeep, I drove it myself for weeks while his own vehicle was in the shop. The whole rear-end was totally shot, and my friend has left many messages and they won't answer or call back. I'd like the owner to let me know when we can come up there and get that check bud.
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