Bud Clary Hyundai
Longview, WA
Brands
Contact
Google Reviews
# Summary The dealership receives consistent praise from most customers for knowledgeable and efficient staff, competitive pricing, and positive service experiences, with particular recognition for individual employees who go above and beyond. However, one customer reported significant frustration with unauthorized service work and poor communication from the service department, highlighting potential issues with customer consent and advisor follow-up.
Ron at Bud Clary Hyundai was hands down the BEST salesman I have ever had the pleasure of working with. He was incredibly knowledgeable, very straightforward, and a pleasure to deal with. I went to Bud Clary knowing the car that I was interested in and Ron knew every detail about the car, inside and out. There was no question left unanswered. I would recommend Ron to anyone!
I went in to the dealership to compare their top Palisade to a Toyota and the price was just too good to pass up. The team was very efficient as it was New Years Eve and closing time so I was out in a little over an hour. Brandon and Jake were great and recommend if you’re in the market give them a shot.
Brenda was awesome today! Super friendly and super informative on questions I had about my service and just questions I had in general! Best Customer Service I have experienced there so far! Also Jeff, the guy who was working on my car was awesome as well! He sent me a short video of a walk through he was doing on my 25' Sonata N Line, brakes, tires, fluid and the whole undercarriage of my car, and he even took the time out to resolve my Blue Link issues I had been having since December, it wasn't working and showing my car was in Clatskanie and driving, when it was clearly parked at home, lol. That was the icing on the cake for me! Thank you for hiring quality!
The best car buying experience I've ever had. I told them what I wanted and gave me a better deal than I could have imagined. I was In and out of the dealership in less than an hour and a half from start to finish. Thanks to my salesman Brandon for making it all happen and thanks to Marshall in Finance for making car buying a positive experience again.
My wife brought our vehicle in for recall work on March 30th. Unfortunately, the experience was disappointing from start to finish. There was no communication from our advisor, Brenda Johnston, when the vehicle was completed—we had to call ourselves just to find out it was ready. That alone is frustrating, especially for something as straightforward as a software update. More concerning, the dealership replaced the engine air filter without authorization. No one asked for approval beforehand. I had personally replaced that filter about 10,000 miles ago, and the photo they provided of the “dirty” filter did not justify replacement by any reasonable standard. I’m a master technician who now works as a service advisor, so I understand both sides of this business. Spending a customer’s money without their consent is unacceptable—period. My wife isn’t confrontational, so she didn’t push back in the moment, but that doesn’t make it right. This experience reflects a lack of communication, trust, and respect for the customer. Unfortunately, it reinforces the negative reputation many dealerships have earned. I would strongly recommend taking your business elsewhere
Get anonymous quotes from Bud Clary Hyundai
Submit your car request anonymously — Bud Clary Hyundai and other dealers in Longview, WA will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
