Burlington Kia
Burlington, NJ
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# Summary The dealership receives consistent praise from customers for its knowledgeable and patient sales staff who prioritize fair pricing and low-pressure negotiations without compromising professionalism. Buyers highlight positive experiences with transparent communication about vehicle features, reasonable trade-in values, and willingness to work collaboratively to reach mutually acceptable deals.
Took the trip over an hour to see a nice used car. Right from the beginning, Vitalii was friendly and helpful. Even though this was not a new car, and not a Kia, he took the time to explain the car's features and assist with the walk-around. His manager, Melvin worked with us on a very fair price and was generous on our trade-in value. Definitely worth the trip.
Paul, our salesman, was highly knowledgeable about Kia products and was very friendly and patient when he took us out on a long test ride in a Sorento PHEV we wanted to check out. He explained in simple terms the many features the car had, answered all our questions, and made us feel very at ease as we drove and discussed the car. Best of all, he never put the least bit of pressure on us to make a purchase; he waited us to make the first move to inquire about the best deal he could offer us with our trade-in. We had done much homework in advance of coming into the dealership, knew exactly what we wanted to pay for the Sorento and how much we felt our trade-in was worth. Our figures were lower than their initial proposal but after some very painless, low key, and friendly discussion, we came to an agreed upon price that we felt was fair and were comfortable with. Paul bent over backwards to meet all of our negotiation points and make the purchase acceptable to us. There was no pressure or awkwardness during the negotiations, just a friendly discussion trying to make a fair deal for us both. Best of all, he was able to get us 48 month financing at zero % interest. We were very satisfied with the final deal to say the least. The car was showroom perfect when we picked it up and Paul was there to explain any questions we had as we got ready to drive it home. I can sum up our experience with Burlington Kia as friendly, knowledgeable, no pressure, easy to deal with, and very fair with their pricing if you compare them to other dealerships. We have no problem recommending them to friends and family as we know they will be treated with respect and the dealership will do everything possible to meet any fair and reasonable offer for their cars... just be sure to do your homework before you look at any car at any dealership so you know exactly when you've negotiated a great deal!
Had a great time choosing my new vehicle with the help of Karacan Ayhan, known as John. He was knowledgeable, caring and fun to work with. Had smooth transaction. I appreciated how he kept things moving. Highly recommend John :)
We had an incredible experience purchasing my new car at Burlington Kia, specifically with John Ayhan. We had narrowed down our car search to a few top picks, but after meeting John at Kia the first time for a test drive, we were pretty much sold. My husband and I (and our family members) are detail oriented and thorough about big purchases/decisions, which can be very annoying and tedious in this type of situation, but John was incredibly patient and took care of us like the pro he is. He met our needs and then some, and we left today with a beautiful new Kia Carnival. I’m very excited for our family to grow with this new car and we are so thankful to John and the Burlington Kia team!
Can't express enough how great my experience was. First time there and first time owning a KIa. Thanks to Edgard, he was professional, knowledgeable, and made this process smooth and stress free. I feel great about my decision. Highly recommend asking for Edgard if you're in the market for a new car!
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