Franchise Dealer

Busam Ford

Wilmington, OH

4.7(467 Google reviews)

Brands

Ford

Contact

1182 W Main St, Wilmington, OH 45177
(937) 382-3858busamford.com/

Google Reviews

The dealership receives high praise for its friendly and professional staff, knowledgeable sales team, and efficient service department that consistently delivers positive customer experiences. However, some customers have noted that the pre-delivery inspection process falls short of expectations, with issues like incomplete cleaning and attention to detail on new vehicles.

Megan Thompson3 months ago

Thanks to our Little Fat Buddy Sethy C my daughter has a safe dependable new ride! For a good deal and laughs see them at Busam! Thanks Mr.Kaehler for your help too!

Scott Sa month ago

First time visiting Busam Ford. Took my Ranger in for regular maintenance service ("the Works") and was extremely satisfied with the entire experience. Friendly service staff, comfortable waiting area, and I was in/out in 60 minutes. I'll definitely be back. Thank you to the Service Team!

Douglas Andrew2 months ago

I had an incredible experience at Busam Ford, and I can’t recommend Seth Caldwell enough. This is my second purchase but won’t be my last! From start to finish, the process was smooth, professional, and completely stress-free. Seth was honest, knowledgeable, and went above and beyond to make sure everything was handled perfectly with my new vehicle. If you’re looking for a dealership that treats you with respect and an advisor who truly cares about his customers, go see Seth at Busam!

Chelsea McCoya month ago

Great staff, very friendly and professional! Highly recommended looking at getting a vehicle from Busam Ford!

Jeff Jordan2 months ago

Bub- great sales guy. Extremely personable and accommodating. Process was smooth. Got what i needed for my trade and a discount off sticker to arrive at the trade difference i was looking for. Now, PDI is another story and why i only gave the overall experience 4 stars. The PDI was the sloppiest i have ever had: big soap streaks across the windshield, some kind of white stocking label taped dead center of the windshield that i had to remove, green tape all over the rear sliding glass that i had to remove. They did not even go to the effort of washing the roof of the truck. The panoramic roof was grimy and filthy. I had to crawl up into the bed and clean that off. I wasnt looking for a detail upon delivery, just these very common sense items that the PDI process should have taken care of, particularly on a $106k vehicle. They gave me a full tank of fuel but did not top off the DEF which was at 80% when i drove away from the dealership.

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