Cadillac of Manhattan

Mr. Gregory Hampton, Brand Specialist at Cadillac Manhattan, played a key role in making our first-ever vehicle purchase an outstanding and memorable experience. From the very beginning, he was welcoming, professional, and genuinely attentive. He guided us through every step of the process with patience, clarity, and confidence, which immediately made us feel comfortable and well taken care of. What truly stood out was his ability to create trust in what is usually a stressful and overwhelming purchase. He never rushed us, always took the time to explain everything in detail, and made sure we fully understood each part of the process. His approach goes far beyond selling a vehicle — he focuses on delivering a complete customer experience built on honesty, care, and professionalism. That level of service is rare and deeply appreciated. Cadillac Manhattan is fortunate to have someone who represents the brand with such integrity, respect, and warmth. We highly recommend asking for Mr. Hampton if you are considering purchasing a Cadillac. He provides a truly first-class, transparent, and enjoyable experience from start to finish. Karma & Dorji

100 ***** for this location . I would recommend everyone that who wants to buy a vehicle come to Manhattan Cadillac! I thought Manhattan dealership will more expensive than other locations, but that’s not right. compared Manhattan Cadillac with other dealership that used to be my dealership for my last 2 previous Escalade , this location actually gave the BEST DEALS! I met other buyer also today , he also told me that Manhattan Cadillac is the best deal compared to other locations! Lynch Nguyen is the best salesperson! He assisted me and with all his efforts get me the best deal! Some salesperson sometimes when they see how we dress up , if we dress up not good they will lazy to assist, but not Lynch, He’s the best salesperson i ever met ! And also Arsalan Saleem ! The best and the nicest Finance manager ever ! He’s so nice and treats us respectful ! From my past experience signing the agreement with many Finance managers, they all very rude , but Arsalan is the best! Larry also very helpful and nice ! I’m so happy with today experience, this was the best experience ever ❤️

The service at Cadillac of Manhattan is beyond exceptional. From the moment I drove in, I was warmly welcomed by the valet team, who took outstanding care of both of my vehicles. Patrick Martin and his entire team made me feel truly valued and treated me like family throughout the entire experience. Their professionalism, attention to detail, and commitment to customer satisfaction are second to none. Everyone was knowledgeable, courteous, and went above and beyond to ensure everything was handled smoothly and efficiently. It’s rare to find this level of hospitality and service at a dealership. Thank you to Patrick Martin and the entire Cadillac of Manhattan team for making this such a first-class experience. I highly recommend them to anyone looking for exceptional service and care.

I recently brought my 2026 Escalade IQ to Cadillac of Manhattan after dealing with a persistent “Service High Voltage System” warning light for over a few months. I had taken it to multiple other dealerships and no one could diagnose or fix the issue. I was extremely frustrated and starting to lose confidence. From the moment I walked in, the service team at Cadillac of Manhattan was outstanding. Service Director Frank, Manager Patrick, and especially superstar technician Tony took ownership of the problem and refused to give up. They thoroughly diagnosed the high-voltage system issue and performed a precise repair that finally resolved it completely. It’s now been several months since the service and the vehicle has been running perfectly with zero warning lights or issues. They truly saved my new Escalade IQL and restored my peace of mind. If you’re looking for the best Cadillac service in the country, look no further than Cadillac of Manhattan. Professional, knowledgeable, honest, and genuinely customer-focused. Thank you Frank, Patrick, and Tony – you guys are the best! Highly recommend to anyone in the New York area or willing to travel for top-tier service.

I had an outstanding experience with Technician Miguel at Cadillac of Manhattan. He is, without a doubt, the best technician I have ever worked with. Miguel is extremely knowledgeable, professional, and detail-oriented. He took the time to thoroughly explain everything about my vehicle, making sure I understood the work being done and why it was necessary. What really sets Miguel apart is his honesty and dedication to quality. He genuinely cares about his customers and goes above and beyond to ensure everything is done perfectly. My car has never run better, and I feel completely confident knowing it was in his hands. If you’re looking for a technician you can trust, I highly recommend Miguel. Cadillac of Manhattan is lucky to have him!