Franchise Dealer

Cambridge Honda

Cambridge, MA

4.7(4,510 Google reviews)

Brands

Honda

Contact

275 Fresh Pond Pkwy, Cambridge, MA 02138
(857) 810-6643cambridgehonda.com/

Google Reviews

The dealership receives consistent praise for knowledgeable staff, professional service, and customer-focused attention, with customers particularly highlighting the helpfulness of individual team members across sales and service departments. However, one customer experienced a significant service failure when a tire order was not fulfilled as promised, resulting in a wasted trip and the need to reschedule an appointment.

Abdirezak Hasen5 months ago

I’m very thankful for the help I received here during a stressful major car repair. Service Manager Anthony, Glenn, and the rest of the team were supportive, honest, and professional from start to finish. They truly helped me during a difficult time, and I sincerely appreciate their dedication and care. Highly recommend.

Anthony Suttona month ago

I recently bought my second car from this dealership because of the great service to their customers and attention to detail they provide. In particular, top-tier salesman Ruben who listened to my concerns and put together a fantastic deal that allowed me to purchase both cars with his guidance. Thanks Ruben & the service team! You really know your business and it shows!

Sam Alperta month ago

I highly recommend Cambridge Honda and Joe Penebre on the service desk. It was very easy to book an appointment online at Cambridge Honda. Joe made the experience simple and stress free. They offered a free shuttle to nearby locations while I waited and were prompt in taking me in, diagnosing the issue, and resolving the issue all in one day. Joe was also great with communicating what was going on in real time and calling me back in when my car was ready for pick up. I will definitely be coming back to Cambridge Honda with any issues big or small.

Michael Riosa month ago

Joshua at the service desk was the best. Unfortunately, I called Parts on Friday and asked about a tire I need to have replaced. They said they would order it have at Cambridge Honda by Friday afternoon. They then transferred me over to Service to schedule my appointment. Then, when I arrived Saturday morning for my service, I was told that the tire was never ordered. And now I have to come back another day to get the work I came in for done.

lorna white8 months ago

I went into the service center with out an appointment, I thought I would have to wait or be given an appointment to come back, but I was taken right away. I only had to wait for a little bit over an hour to get my service done. I think that was very very nice of them to accommodate me at such a short notice, I appreciated everything everything checked out. They did all the oil change rotate the tires and told me everything is fine for the winter thank you guys so much.

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