Cannon Ford Lincoln Nissan of Pascagoula

I've been waiting all day for them to fix the car in the workshop and at 6:00pm they left and said they had to keep the car because they couldn't work on it today. I asked the manager for an explanation and he ignored me saying that he couldn't do anything. I asked him for a temporary car since the warranty covers it and they didn't want to give it to me either. Anyway when I bought the car they took care of me wonderfully and 5 months after I saw it bought I returned with problems in the vehicle and they treated me super badly

I discovered a strange sound while driving! Brought it to Canon Ford Lincoln in Pascagoula, Ms. I’m glad I did because it was diagnosed correctly and repaired in a day or so! Thank you Canon Forf and thanks for keeping me updated the entire tim, Sarah!

Jason Watson great salesman went completely through the car top to bottom front to back I was surprised at how much he knew about the car and was not too pushy which is what I like ! A+

Just got home from this place and couldn’t write a review fast enough. 100% the worst experience I have ever had at a dealership. They promised us an extremely low price and monthly payment on a car that we were extremely transparent about the fact that it was out of our price range and likely would not be doable. Kept reassuring us they would make it happen. Even MOVED TABLES for us to drive it out of the show room - that’s how “confident” they were that they could give us a reasonable price for what we could afford. Let us sit there for TWO HOURS before some employee that I hadn’t spoken to once since being there comes up to me and condescendingly tells me that there is no way I would be able to pay for this vehicle at the price I was looking for. Spoke to me like I was the dumbest person on the planet after we REPEATEDLY told them what our budget was. We could have spent the two hours we were there looking at vehicles we could actually take home instead of being PRESSURED and promised a vehicle that we knew was out of our budget from the jump. 0/5 stars do not recommend this dealership. Maybe they could actually get cars off of the lot if they LISTENED to their customers instead of pushing the biggest sale in their faces and making false promises.

I took my wife's MKX to get serviced at this dealership. The vast majority of the time my experience has been fairly decent in the service department but it depends on who you get to assist you. My last two visits to the service department I have noticed an incident that dealt with the same personnel. Upon my arrival to drop off the vehicle I spoke with Anthony White for assistance. He did not acknowledge my presence the first time I spoke to him and when he did acknowledge my presence his response was simply "You talking to me? You are going to have to get someone to help you I am busy with these three vehicles right here." Which was a lie because two representatives were working with two of the four vehicles in the bay. He went back to typing on his computer while I stood there. This is the second time I have noticed an issue with the service department because the last time I was in the service department purchasing some items the same individual was at the checkout window having to explain some discrepancies with the servicing of an elderly lady's vehicle. I recall him apologizing profusely under the oversight of another employee that was observing the incident taking place. As I stated the service is okay but I do believe Anthony White needs to work on his customer service skills. I do not believe his customer service represents the standard that Estabrook Lincoln wants to present to the public in any department.