Canyon Meadows Hyundai

Went into Canyon Meadows Hyundai in September 2025 looking for a lightly used pre-owned vehicle specifically for winter. Found a desirable 2019 Mercedes Benz and decided to proceed. Was told by salesperson Sean Ndirangu that he would provide "new" winter tires to close the deal. Seeing the extra value in this, I did not ask for any other deals or discounts at the time. He also reassured that the strength of the Dilawri network of dealerships across Calgary could provide tires and come through without any issues. After meeting with finance manager Subhash Nair he presented finance payments without even showing me the final purchase invoice, which included an unnecessary $699 60 month key fob replacement charge. After advising I had no interest in this extra coverage he insisted that it could not be removed and was mandatory with the vehicle... He did offer a complimentary $10 black paint pen as I requested for a few paint chips to also be addressed and covered the vehicle registration cost. I reluctantly accepted but was not happy through this experience. Arriving home, I unbagged the "new" winter tires that were included and found them to be years old with little tread remaining. They measured at 3mm and were unsafe to put on. I immediately messaged Sean about this and he advised he would reach out to his manager Aaron Beattie and would be able to find tires closer to November. Followed up again in November and was eventually told those used tires were the ones included with the vehicle and nothing else could be done. I've conducted business with Infiniti North and Calgary BMW and the experience at Canyon Meadows Hyundai pales in comparison to their other Dilawri partners. Don't be fooled by their false claims of customer exceeding expectations and exceptional after-sales services as they are non-existent.

Thank you for your "outstanding" service. I brought my 2016 Hyundai Santa Fe Sport in for a simple underbody coating inspection recall, and I left with a safety hazard and a ruined engine bay. Starting the very next day, I began smelling heavy gas and burning fumes inside the cabin. I initially thought it was external traffic, but after a week of the smell persisting, I took the car to my trusted personal mechanic. It turns out the technicians at this dealership failed to properly secure the engine cap. As a result, engine oil has sprayed over the entire engine bay, creating a massive mess and a potential fire risk. Now, I am stuck paying out of pocket for a professional engine degreasing and wash because of their sheer negligence during a routine inspection. This was my first time visiting this location, and it will certainly be my last. Highly not recommended. If they can't handle a simple inspection without leaving the engine in a dangerous state, I wouldn't trust them with any actual repairs.

Just picked up my new 2026 Hyundai Tucson from Canyon Meadows Hyundai and the experience was amazing from start to finish. Huge thanks to MJ in sales and Subhash in finance for making the whole process smooth, professional, and stress-free. They worked hard to get me a competitive price, adjusted numbers where possible, answered every question patiently, and even held the vehicle for me while I finalized my insurance review. I was also late on pickup day, and they still waited and made sure everything was ready for me without rushing the process. Their communication through emails, messages, and phone calls was always on point, which made the entire process feel transparent and easy to manage. Really appreciated the honesty, professionalism, and customer service throughout. If you’re looking for a new vehicle and a team that genuinely works with you, I definitely recommend Canyon Meadows Hyundai. Loving the new Tucson already!

Had a great experience working with MJ while buying my car. He went out of his way to help close the deal and made the entire process smooth and stress-free. What stood out the most was how open, honest, and transparent he was throughout the conversation and the whole process. MJ was professional, patient, and genuinely helpful from start to finish. I highly recommend him to anyone looking to buy a car. Thank you again for the excellent experience!

AVOID SERVICE AT THIS DEALERSHIP AT ALL COSTS!!!!! I brought my car here because my engine had burned through all its oil (not even registering on the dipstick) in less than 4,000 km. This oil consumption ultimately destroyed my catalytic converter. My experience trying to get this resolved here was a complete and utter failure of service, communication, and honesty. Here is the exact timeline of how I was strung along: May 20: I had my car towed to the dealership. Service Manager Sabrina was away, so Nick Scarcelli took over. The diagnostic was done, and Nick claimed he immediately sent it to my extended warranty company for approval. June 1: After 1.5 weeks of waiting, Nick told me the extended warranty would only cover $3,500 of the engine replacement. June 5: I called the extended warranty company myself. They informed me they did not even hear from the dealership until June 1, and were still waiting on documents. Nick then claimed a complete engine teardown was required. When I questioned this, Sabrina (Service Manager) indicated when I spoke with her on the phone that if I provided the full service history, a teardown wouldn't be needed. She was very much in a rush as she was helping with the dealership staff BBQ. Apparently that was more important that dealing with a customer. June 10: I sent over the vehicle's full service history. Sabrina said it would take a few days to review. June 15: Sabrina emailed me back, completely reversing her previous statement. She now claimed I needed a full teardown at my own expense just to get photos for a warranty that would only cover part of the cost anyway. When I asked about pursuing a goodwill claim through Hyundai Canada, she refused to acknowledge it, and when she finally did, she provided completely incorrect information regarding my warranty. She was quoting me the base warranty even though I had purchased extended warranty (twice). I have since taken my vehicle out of their shop and will never go back. Nick strung things along for over a week before even submitting the claim, then tried to push an expensive teardown. As for Sabrina, she entirely avoids phone calls and routinely ignores emails. When she does finally reply, she doesn't have the proper facts straight—even when her General Manager is copied on the chain. Nice try, but I definitely do not recommend getting any service done at Canyon Meadows Hyundai.