Capistrano Volkswagen

We had an appointment to look at a used vehicle, our salesman Michael met with us right away and got us into the vehicle for a test drive. He was very knowledgeable about the vehicle which was appreciated since I had never driven an electric vehicle before. The price was no haggle and upfront. Excellent financing was made available to us as well. We are ecstatic with our purchase!

I have dealt with many dealerships in my life time and Capistrano VW is one of the best I have dealt with. Everyone from Service, parts, sales and on up, have been so nice to work with. They genuinely love what they do and care about the customer. I had the privilege of working on the lease of my new VW with Chuck Lilly and Buddy Holguin, who each in their own way helped me along in making the best decision I could for my lifestyle in choosing the right model and were working step by step, side by side, to make my time at the dealership an easy seamless process. Nick Colucci, one of the sales managers also was very eager to help and added his expertise. All in all one of the easiest, most favorable dealings I’ve had with car sales. Would definitely recommend this dealership over any of the bigger (more inventory) ones in the area, they will work with you and get you what you want.

I can’t thank my sales associate Chuck enough for an excellent sales experience and also very personal and friendly. No bs. Very helpful and caring to requests. Nick the sales manager was also very helpful before our associate Chuck assisted. Would send my best friends and family to this location

This dealership is a vibe. Everyone we encountered was cool, calm, and kind. No salesy pushes to make a deal before we were ready or music bumping so loud you can’t think straight (what we experienced at ALL 5 dealerships we visited prior the same day). We ended up buying a car when we thought we weren’t going to because we loved the car more than we anticipated and because the whole experience at Capistrano Vw was so delightful. We are loyal customers now. Will be lifers if it stays awesome! Thanks guys.

I hold VW in high regard because I am a huge fan of the cars. I have owned several of them and own a Arteon now which I am thrilled with. Because of that I I also expect a higher standard of service and Capistrano VW delivered. The salesman Alex was professional, polite, compassionate and listened to our requests. More importantly the GSM Kevin was also the same. There was no back and forth from Kevin and Alex with a bunch of unrealistic numbers or sales pitches. They were straight up, honest and explained in detail what was necessary to reach the goal in leasing a vehicle. I truly appreciated that and it made the purchase pleasant, yes I said pleasant! Lol Paul in finance also made it easy to get through it and there was no hard sell on the back end. Thank you! I truly appreciate it and I will buy my next VW through Capistrano VW.