Capital Car Sales of Columbia
Columbia, SC
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Google Reviews
# Summary The dealership receives polarized reviews, with some customers praising staff members for their friendliness, fair pricing, and willingness to work with various financing options, while others report experiencing bait-and-switch tactics, misleading advertised prices, and quality issues with vehicles. Positive experiences highlight personalized service and good trade-in values, whereas negative reviews cite warranty limitations and perceived deceptive sales practices.
Tommy and Alex Boyd were amazing. Kind, helpful and at the end of the day I got my DREAM vehicle. While I was on the lot, I saw Tommy attempt to help several people who had questions. He offers to people looking for a point A to B quick cash sale as well as in house financing for those who are looking for something on the newer end. When it came down to it, he even made a spectacular suggestion in regard to my financing and after a quick check at a local federal credit union I drove away a very happy customer. Both Tommy and Alex made me feel like a friend and like they truly care about me. 10/10 would recommend!! ⭐️⭐️⭐️⭐️⭐️ Five Star customer service!!! THANK YOU 🙏🏻
Worst place to get vehicles from! Worst people to buy from! They give you an extended warranty for only 10,000 miles. The car has been in the shop the entire time I have had it!
Rico and William were very friendly and courteous, but I was hit with the old bait and switch. The price they had on their internet page was not the price they tried to sell me on. Claimed they had no control over what was there and the price was wrong. Even asked for my VIN on my trade in, asked me what motor was in it, and offered thousands less than any other dealer. Beware.
For me, Alex did right by me. I got a good trade in value for my old car and got into a newer model car; that, I'm still driving with low miles. They helped me with a better price tag when other places only have high prices for vehicles that aren't worth the window sticker. If you're looking for a good used vehicle with a fair price. Go see Alex. If you have a steady job with a decent down payment or trade-in. I would go there.
I purchased a 2014 Ford Focus from Alex in December and I was completely satisfied with my experience at Capital Car Sales. Alex and Tommy were friendly, professional and worked hard to get me in the best car for my money. I'm in the process of purchasing my second car from them now and highly recommend Capital Car Sales over any dealer in Columbia.
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