Franchise Dealer

Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2(4,212 Google reviews)

Brands

ChryslerDodgeFiatJeepRamChrysler, Dodge, Fiat, Jeep, Ram

Contact

1311 101 St SW, Edmonton, AB T6X 0P1, CA
(780) 989-3058capitaljeep.com/

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Google Reviews

# Summary The dealership receives consistently high praise for its sales team, particularly for their transparency, professionalism, and willingness to go above and beyond during the purchasing process. However, service department experiences vary significantly, with some customers highlighting exceptional communication and efficiency while others report serious issues with responsiveness and follow-through.

Reese Bouchard-Robert4 months ago

I recently purchased a 2021 Ram 1500 Sport from this dealership and had a professional and well-handled experience from start to finish. The negotiation process was respectful and transparent. We took the time to go through pricing, financing, and vehicle history thoroughly, and I appreciated that the team was willing to work with me to reach a fair agreement. Any concerns I had regarding prior repairs were discussed openly, and the necessary work was completed before delivery. Purchasing a vehicle is a significant financial decision, and I valued the clear communication and straightforward approach throughout the process. There was no pressure just professional dialogue and follow through. Overall, I’m satisfied with how the deal was handled and with the vehicle itself. I would recommend this dealership to anyone looking for a fair and professional buying experience.

Mariia Rashevska4 weeks ago

I cannot say enough good things about Amanda in the service department! She took the time to listen to my concerns, kept me updated every single step of the way, and made sure everything was handled efficiently and correctly. Her communication is top-tier, and her positive attitude is absolutely infectious. She truly goes above and beyond to make sure her customers are taken care of and that nothing gets missed. Thank you so much for the amazing experience!

Andriy Rudnyka month ago

I'm a particular buyer — I researched this purchase to death and test drove 8 truck at 4 different dealers before committing. Matt at Capital Dodge stood out from everyone else I dealt with, full stop. I’m from out of town, so a lot of online searching and back and forth. Over about a month Matt was very detail oriented, delivered on every promise, and went above and beyond on service. He helped me land exactly the right truck (a 2019 Ram 1500 Laramie Longhorn), the dealer gave me a very fair deal, and the truck had a full four-corner suspension job, new brakes, windshield, and wipers done in OEM parts before I picked it up. My wife and I drove it to Whitehorse, Yukon with zero worry. Even after the sale he's been giving me honest maintenance advice. As an out-of-town buyer, that kind of trust meant everything. If you want someone who actually knows vehicles and shoots straight, ask for Matt.

Dallin Bain4 months ago

The service department, never go here. I booked my car in for a easy oil change and a check into a few things. I was very clear I needed it back that same day as I have work the following day. I left my phone in the car by accident and called up and gave them my work phone number so they could get ahold of me. They never did. I tried calling them multiple times and no answer. They were closed the next day and I couldn't even get ahold of the sales department. I lost out on over 800 dollars that Sunday and they still demanded I paid them 400 bucks total joke. I paid and left I will never go there ever again. I worked in the car industry for 10 years I have never seen such incompetence. Still leaving the last part due to sales team for being good. I would just like to say a personal thankyou to Kyle Murphy and Goran Spataru you guys were great. As someone who has worked in dealerships for many years I can say these guys are honest and professional. They gave a fair trade value and great price on a F150 2023. The finance team is great and very knowledgeable. If you’re looking for a new or used car ask for Kyle today.

Jordan Helm5 months ago

Kyle at Capital Chrysler Jeep Dodge Ram was absolutely amazing to work with. From start to finish, he made the entire process smooth, stress-free, and actually enjoyable. He was knowledgeable, patient, and took the time to answer every question without ever making us feel rushed or pressured. What really impressed me was that he went above and beyond by helping me find a vehicle for my son as well, making sure we got the right fit for his needs. His professionalism, honesty, and positive attitude really stood out, and it’s clear he genuinely cares about his customers—not just making a sale. If you’re looking for a salesperson who is reliable, friendly, and truly great at what he does, I can’t recommend Kyle enough. We had a fantastic experience and would absolutely work with him again in the future.

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