Capitol Mitsubishi

They made my new vehicle happen even with the negative equity on my trade in. Thanks so much! I LOVE IT!!! The sales people were super nice and did everything they could to make it happen! I would recommend this place to anyone wanting a new vehicle.

Great experience...great bunch of guys (sorry I didn't see any women...but I digress) My first Mitsubishi. .looks like I'm going to be a customer for life due to this experience! It's a great car. ..great warranty...great dealership full of great people! Thanks Landon and company!

Re: 2022 Silverado Custom trade-in for a new Outlander or Eclipse Cross While the interaction between myself and the salesman and managers was cordial and they were well intending, the Capitol Mitsubishi sales promotion was deceptive. I originally responded to the facebook ad that "Upside down? We want your trade-in and we will do anything to get it! We will pay off your trade-in loan and terminate it!" That was a false statement and false advertisement. The dealership refused my trade in and did not do as publicly offered. I chose to buy the car outright and found at the signing that the 0%, 2.99% and 4.99% interest offer was not honored either and I was hit with 16.99% interest. The only value I found in the end was the lifetime warranty, and now based on the deal, I am left wondering if that will even be honored if mechanical failure pursues with the car. Improvements would be to have full, open and honest disclosure publicly so as to no vague or assertive claims to offers that in the end will not be honored as the upside down, "We will do anything to get your trade in. We will pay your upside down loan and terminate the loan". This did not happen and was refused. My time was wasted for the first hour trying to negotiate for the offer Capitol Mitsubishi publicly offered. (There's no option to reply to the dealership's response below so I'll edit this post to show my reply: To Capitol Mitsubishi, "Owner", Thank you for your response that admits the ad was deceptive, i.e. false advertising. I have it saved and printed for my records. Just so, you know, I go by Carroll. Bub is my nickname.)

I am very finicky when it comes to buying a car. I have to have an honest salesman and I don't do pushy tactics. Capitol Mitsubishi was laid back, no hastle, and super fast start to finish! I've bought many new cars and this was the NUMBER 1 experience for both my wife and me. Brendan and the staff there are friendly down to earth group of people and they genuinely want to help their customer. THANK YOU Capitol Mitsubishi and Brendan for a great experience!

Ray in the Service department was top notch he listen to what I was needing help with and kept in contact with me through out the days to get it taken care off. I work with a lot of service departments and he was one of the few that has ever kept his word and was ready to help and even would call me that is un heard of these days. I hope you all recognize the job he’s doing and so him some respect and appreciation.