Car Riders Auto Sale
Fredericksburg, VA
Contact
Google Reviews
# Summary The dealership receives praise from most customers for responsive staff members, transparent communication, helpful financing assistance, and willingness to go above and beyond during the purchasing process, though one customer experienced significant post-sale mechanical issues that led to frustration with the repair timeline. Several reviewers highlight positive experiences with staff members who accommodated their needs and remained accessible after purchase, while quality control concerns and the dealership's "as-is" sales policy have resulted in at least one negative outcome.
I was really happy with these guys. Omar was fast and communicative through the whole process (I purchased out of state) and they took the time to answer all sorts of questions. They also took the time to find a company to ship it north for me and handled that whole process. A couple of things on the vehicle could have been tidier and given more attention to detail - little things that I fixed myself in five minutes like the air conditioner vent that was popped out and the center console that folds down in the back seat needed to be put back in place properly but they were no big deal. Over all very happy and the vehicle has been great so far and as advertised.
Very happy with my purchase. Ali was great! Helped us with financing and we feel like we got a good deal on a really nice car. We didn’t have any issues with this purchase and Ali has been responsive to assisting us, even after the purchase. He stayed late to work with us on the date of purchase and helped us find something that worked within our budget. We definitely recommend Car Riders for your next purchase.
We brought my Chevrolet Silverado from here. Ali was very professional gave us everything that we needed. We highly recommend.
Please read. Do Not Purchase. Seriously, be patient. New (to me) truck. Easy buying process. So I initially left a 5 star review. However, after expressing the need for a work truck capable of pulling a trailer daily, I made the purchase. I drove truck home that night (185 miles). ONce I arrived home the truck would not go in reverse and the transmission dip stick is dry. After sunrise I noticed a crack near a loose bolt on the transfer case. I contacted the dealer. Abdul and Ali informed me that they would schedule a tow back to them, diagnose and repair the problem. The problem is, the truck is now 3.5hrs/185miles away and them finding a transporter at a decent rate has slowed the process. No communication since then. In the midst of frustration I understand I signed the contract and buying As-Is is just that. Although they offered to fix the problem I will not allow them to do so. I am going to bite the bullet, and have repaired at a shop of my choice. I really needed a work and after driving 3.5hrs to make the purchase my lack of patience wouldn't let me leave without it and it cost me. I advise you to be patient in this process.
Picked up a 2015 Kia Sorento and had the best experience. Had bad credit and got me done!!! These brothers are legit. Make sure to get in touch with Omar and Ali for your next vehicle
Get anonymous quotes from Car Riders Auto Sale
Submit your car request anonymously — Car Riders Auto Sale and other dealers in Fredericksburg, VA will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us