Cardinaleway Mazda Service Department Peoria

Had a really positive experience purchasing a new Mazda at this location! Had the privilege of having Spencer as my sales representative. Spencer went above and beyond to make sure everything went smoothly, even checked up with me a couple days after the purchase and made sure the vehicle was up to my standards. This is my first time purchasing a car alone and grateful it was with this location and these people (shout out to finance team as well).

As someone who is not a fan of the dealership buying process, I’m happy to say I had an excellent experience with the help of Tony in sales and Pedro in finance. I have an active BK and of course my car decided to take a crap. I was up front with these guys about my situation and they were very attentive to the restrictions. Tony was knowledgeable and patient, and was determined to find a car in my budget that I really loved. As fate would have it, they were able to work out a deal for the car I initially went to check out which I did not think was going to happen. When I got to finance, Pedro made sure to get me out of there in a timely manner and I truly appreciated that. I feel like I got a great deal thanks to these guys. All in all, I spent under 4 hours here (that is record time for me). From start to finish, you can tell everyone at this dealership cares about the customers and wants to ensure people are taken care of. Not once did I feel pressured or rushed to make a decision. Definitely will be back for any future vehicle purchases and will be spreading the word to family and friends. Thanks again Tony and Pedro!

Had a great experience first with salesman Shea Graham who was easy to talk with & very knowledgeable about the vehicles so it was easy for me to make my decision on which model I wanted to purchase. Then I spoke with Richard Carlise from the finance department we hit it off because I have a love for music & he is from a very musically talented family, so again he was easy to talk to & was able to explain the warrantees to me in a way that I actually knew what he was saying. Very knowledgeable as well. Then when I went home without my new vehicle because I’m selling my old vehicle to a friend Shea Drove my new CX-5 to my house for me & had some one from service department I’m guessing pick him up, which I greatly appreciated. So if you want to buy a great Mazda & you want great car buying experience you should go see the team at CardinaleWay Mazda! Mike Garver

Several months ago, my first experience with CardinaleWay Mazda Peoria when I bought a very low mileage 2009 Mazda Miata (private purchase). I had it checked out at CardinaleWay Mazda and had all fluids replaced. I was amazed at the friendliness and professionalism of the Service Dept. And, amazed that the technician, doing the inspection, had a camrra and narrated the whole inspection with a video I could watch. Especially nice was Rich Kaufmam, Service Mgr. My advisor was also great. I decided CardinaleWay Mazda's Service Department was the best I had ever been in (I'm 82, so I've been in many) My wife and I were also in the market for a new SUV. As I have never owned a Mazda, except the recently purchased Miata, Mazda was not on our list of vehicles to explore. However, I told my wife I was so impressed with CardinaleWay Peoria Mazda's Service Department, I was going research Mazda as a choice for a new car. My research showed Mazda has great ratings. So, I visited CardinaleWay Mazda Peoria sales department. The sales department was great. Dealt with Mike Way and Shea Graham (who really knows Mazda's electronics). I worked a little with Nate, a Sales Manager, who was also a nice guy. Unfortunately there were some problems. The car we wanted and the car I started a contract on were different (Another salesman got involved when Mike was off and kind of made a mistake on which car i was looking at) I was upset as the 2 cars were $8,000 different in MSRP which made the deal void. So I left the dealership somewhat upset. That's where Kevin Hunly, Sales Manager, got involved. Kevin Hunley worked with me for several days an made the car we wanted more affordable for me. I can't thank him enough. Very professional young man. Then after taking delivery of the car, I realized it had way too many wonderful features that racked my 83 year old brain. Enter Shea Graham, another salesman. Shea got in the car and explained everything we needed. And he spent time (not on commission) going with us as we drove around. Shea really made us happy we bought a Mazda CX50 Turbo. So, as a person who dislikes dealing with car dealerships, I am happy to recommend CardinaleWay Mazda (Peoria) for sales and service. It's really a wonderfully unique dealership. Rich, the Service Mgr, even came over to congratulate us and presented us with some gifts for both our Mazdas. Long review. But one i feel is necessary. We are loving our new 2025 Mazda. CX50 Turbo Premium. And happy to have a dealership we can trust. We also know we can stop in anytime with questions we may have. And, Kevin, thank you for being so understanding when I woke you up with a "pocket call" at 10:30 at night.. If you are looking for a new car, give CardinaleWay Mazda Peoria a chance. Like me you might be very happy. If you are blown away with all the electronics, ask for Shea Graham as a sales representative. Wonderful young man with a lot of knowledge. Really glad I stopped on for a checkup on my Miata

I was able to negotiate a deal to my liking on a Soul Red Crystal Metallic 2026 Mazda3 Select-Sport Sedan around 3-4 weeks ago at CardinaleWay Mazda Peoria. Quincy was friendly & easy to work with, as was the finance office. The service department there was also courteous & efficient when I showed up the following Saturday to have the included/promised splash guards installed on my new Mazda3. Definitely one of my better dealership buying experiences.