Used Car Dealer

Carimex Auto Sales

Waterloo, ON

4.4(533 Google reviews)

Contact

170 Weber St S, Waterloo, ON N2J 2B2, CA
(519) 342-2613carimex.ca/

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Google Reviews

The dealership earns consistently high praise for its professional and friendly staff, honest communication, fair pricing, and stress-free purchasing experience, with particular recognition for going above and beyond with follow-up service and attention to customer satisfaction. However, one customer reported concerning lapses in pre-sale quality control, including improperly installed hardware and a dangerously overfilled oil level that required correction after purchase.

Ritik Raturia month ago

I recently purchased my car from Carimax and had a great experience from start to finish. The staff was professional, friendly, and helpful throughout the entire process. They answered all my questions honestly and made everything simple and stress-free. The vehicle was exactly as described, in excellent condition, and the buying process was smooth and efficient. I am very happy with my purchase and the customer service I received. I would definitely recommend Carimax to anyone looking for a reliable vehicle and a hassle-free car-buying experience. Thank you to the whole team!

Jeff Evans4 months ago

This is how buying a used car should be. Friendly, welcoming, honest, open, courteous, thorough, and pleasant. Tom and I had a nice chat about cars and lifestyle. He gave me ever assurance that if there was an issue he would be there to help. It was nice to see the entire team at Carimex working together to provide a professional service. We love our new ride and we enjoyed the purchasing process. Thanks again Tom.

fulton johnson6 months ago

Bought 2019 Mazda 3 GS 6 speed stick shift in November. Fair price and car was nicely detailed and new rotors/brakes exactly per agreement. Two items that demonstrate a reputable dealer; 1. Peter expressposted a second key that the previous dealership had provided them after I had picked up the car ( was quoted $ 275 to get one in London), and 2. Peter reached out to me PRIOR to 30 day warranty expired to check that I was happy with the car. Family run place - met his father also. Would recommend them. For any of us old school stick shift lovers, they had a number of options.

Wiley Kus3 months ago

I purchased a vehicle here about 4 weeks ago. While I like the car, I am disappointed in the dealership's lack of attention to detail regarding their pre-sale service. Starting with the small things: the dealership attached my license plate using bare steel screws that were actively rusting and staining the paint on the trunk. It’s a minor detail, but easily avoidable. Much more concerning was the oil change. The engine oil was severely overfilled—inches past the max line on the dipstick. It was so overfilled that the oil aerated/foamed and the car actually threw a 'low oil pressure' code. I ended up having to drain the excess oil and correct the level myself to protect the engine. I expect better basic mechanical care from a dealership. I'd advise future buyers to double-check the fluid levels before driving off the lot.

David Cubillos2 months ago

Bought a 2017 Mazda 3 GT from Carimex. Great experience! After going to plenty of dealerships in the area and Toronto, this one was by far the best. The staff were incredibly professional and friendly, and I felt no pressure during the whole process. Working with Peter was excellent, he was honest and communicated everything I needed to know during the process. Highly recommend Carimex!

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